Dynamic business owner and accomplished leader at "Tops Security Limited" with extensive experience in vendor management and analytical decision-making.
Proven ability to develop competitive strategies that enhance customer relations, identify growth opportunities, and improve operational efficiency, resulting in significant business expansion.
Possesses strong entrepreneurial skills combined with a commitment to fostering collaboration among teams while managing diverse administrative and sales personnel.
Applies decisive judgment and strategic business acumen to consistently achieve and exceed organizational objectives.
Overview
14
14
years of professional experience
Work History
Owner
Maa Santoshi Associates
08.2015 - Current
Currently, I am working in my own business farm (Maa Santoshi Associates), where I supply mechanical parts for different government agencies.
Analyzed market trends to identify new business opportunities.
Analyzed industry trends to develop competitive strategies.
Researched potential partners in order to expand services offered.
Maintained relationships with existing clients by providing superior customer service.
Collaborated with other owners on joint ventures and shared resources.
Identified new opportunities for growth, expansion, and diversification.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Independent Contractor
01.2015 - 01.2016
Also involved in some outsourced government.
Projects where I work as an independent contractor.
Developed and implemented marketing strategies to increase customer engagement.
Maintained relationships with existing customers while seeking new ones.
Coordinated shipping of products or services to customers in a timely manner.
Negotiated contracts with vendors for services and supplies.
Performed quality assurance testing on all products prior to release.
Managed daily operations of the business, including budgeting and financial reporting.
Worked well with architects, clients and fellow contractors to achieve project visions.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Audited company's legal documents to verify compliant policies and procedures.
Worked closely with human resources to support employee management and organizational planning.
Deputy Operation Manager
Tops Security Limited
05.2011 - 07.2015
I was working as a Deputy Operations Manager from 07/05/2011 to 12/07/2015 (4+ years) at Tops Security Limited.
Conducted performance reviews for subordinate staff, providing feedback and guidance on improvement.
Developed and implemented operational policies to ensure compliance with safety regulations.
Directed the development of training programs for new employees in the operations department.
Monitored budget allocations for operations projects to ensure cost-effectiveness.
Coordinated daily activities of the operations team, ensuring all tasks were completed in a timely manner.
Ensured compliance with regulatory standards related to health and safety protocols within the workplace.
Established strong relationships with vendors, negotiating contracts and prices when necessary.
Performed regular audits of employee workflows to identify opportunities for improvement.
Assisted with hiring decisions within the department by conducting interviews and evaluating candidates.
Resolved conflicts between departments by working collaboratively with other managers to reach an agreement.
Communicated clear action plans to optimize results and successfully execute operational activities.
Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
Monitored new employees, evaluated training programs and reported progress to supervisors.
Prepared staff work schedules and assigned team members to specific duties.
Education
Master - Journalism & Mass Communication, Oriya Journalism
Biju Pattnaik College of Journalism
Bhubaneswar
01.2009
B.A - HISTORY HONS.
Biju Patnaik College of Science & Education
Bhubaneswar
01.2007
+2 Arts -
Biju Patnaik College of Science & Education
Bhubaneswar
01.2004
10th -
Unit-1 Boys High School
Bhubaneswar
01.2002
Skills
Interpersonal skills
Decision making
Analytical skills
Teamwork
Independence
Hand-eye Coordination
Speed
MS Office
MS Word
MS Excel
MS PowerPoint
MS Access
Vendor management
Verbal and written communication
Business administration
Talent development
Administrative oversight
Customer relations
Hiring and staffing
Staff management
Staff hiring
Labor relations
Languages
Oriya
Hindi
English
Disclaimer
I do hereby declare that all the particulars given in the above statement are true and correct to the best of my knowledge and belief.
Personal Information
Date of Birth: 05/24/87
Gender: Male
Marital Status: Married
Other Activities Hobbies
Playing & watching Cricket
Collecting cricket magazine
Net surfing
Building friendships
Listening to music
Reading Newspaper
Languages
English
Professional
Hindi
Professional
odia
Professional
Timeline
Owner
Maa Santoshi Associates
08.2015 - Current
Independent Contractor
01.2015 - 01.2016
Deputy Operation Manager
Tops Security Limited
05.2011 - 07.2015
Master - Journalism & Mass Communication, Oriya Journalism