Malaya-Consuelo Ramos
Windham
Summary
Dynamic professional with a strong background in customer service and creative designing, notably at Harmons Floral. Experienced with food preparation, ensuring compliance with health and safety standards. Utilizes effective communication and teamwork to support kitchen operations. Experienced caregiving professional prepared for this role, bringing strong skills in patient care, daily living assistance, and emotional support.
Overview
3
3
years of professional experience
Work History
Seasonally Flower Arranger
Harmons Floral
02.2023 - Current
- Trained new employees on flower arrangement techniques, store policies, and customer service standards to maintain a consistent level of professionalism.
- Built a loyal clientele through excellent communication skills, consistently delivering above-and-beyond service that exceeded expectations.
- Increased sales by providing exceptional customer service, recommending suitable flowers and design styles based on client preferences.
- Promoted sustainable practices within the workplace; recycling materials whenever possible and sourcing locally grown flowers when available.
Food Preparation Worker
Corsetti's Windham
10.2021 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
At Home Caretaker
Shima Homecare
02.2025 - 03.2025
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
Education
No Degree - Nursing
Southern Maine Community College
South Portland, MEHigh School Diploma -
Windham High School
Windham ME06-2024
Skills
- Creative designing
- Floral preservation
- Delivery coordination
- Customer service
- Equipment sanitation
- Team collaboration
- Compassionate caregiving
- Emotional support
Timeline
At Home Caretaker
Shima Homecare
02.2025 - 03.2025
Seasonally Flower Arranger
Harmons Floral
02.2023 - Current
Food Preparation Worker
Corsetti's Windham
10.2021 - Current
No Degree - Nursing
Southern Maine Community College
High School Diploma -
Windham High School
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