Malaya Singleton
Byram,MS
Summary
Proven Sales Associate at Basket Robbins, adept in customer service and cash register operation, excelled in creating lasting customer relationships and efficiently managing financial transactions. Demonstrated exceptional teamwork, problem-solving, and multitasking abilities, ensuring high-level satisfaction and repeat business. Achieved significant improvements in store visual appeal and customer engagement through effective merchandise organization and positive interactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Basket Robbins
04.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree - General
Terry High School
Terry, MS05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Exceptional customer service
- Flexible Schedule
- Cash Register Operation
Timeline
Sales Associate
Basket Robbins
04.2023 - 03.2024
No Degree - General
Terry High School