Malaya Wiggins

Customer Service:

• Greet and assist customers as they enter the store.
• Offer personalized styling advice and fashion tips.
• Help customers find clothing that suits their body type, preferences, and the occasion they are shopping for.

Product Knowledge:

• Stay updated on the latest fashion trends and store merchandise.
• Educate customers on fabric care, fit, and styling options.
• Recommend complementary accessories and additional items to complete outfits.

Sales:

• Met or exceeded sales goals by engaging with customers and making effective product recommendations.
• Processed transactions with precision at the point of sale
• Incorporated store policies to effectively manage returns and exchanges

Visual Merchandising:

• Assist with store displays to ensure products are presented attractively.
• Keep fitting rooms tidy, and return items to the sales floor promptly.
• Help maintain the overall aesthetic and cleanliness of the store.

Team Collaboration:

• Collaborated with team members to achieve store goals
• Participate in team meetings and training sessions.
• Provide support during busy periods and special events.

Customer Relationship Building:

• Build and maintain relationships with regular customers.
• Maintain customer records to track preferences and previous purchases.
• Follow up with customers on special orders or requests.

• Oversees and manages content creation process to meet client's expectations and industry standards.
• Exemplified expertise in a wide range of creative, strategic, and organizational responsibilities.

Here's a breakdown of the key aspects of the role: Information Gathering:

• Gathered information from clients and diverse sources to comprehend their business, goals, and target audience.
• Conducted research on industry trends and competitor websites to maintain relevant and competitive content
• Content Planning and Strategy:
• They ideated and executed a client-focused content strategy that complemented both their objectives and the overall website design plan.
• Ensured timely delivery of content through the implementation of a structured content calendar
• Streamlined communication among web design team members resulting in increased productivity.
• Working closely with web designers to understand the layout and design requirements of the website.
• Ensuring that the content complements the design and enhances user experience
• Content Creation and Editing:
• Wrote, edited, and proofread website content to enhance readability and engagement
• Collaborated with subject matter experts and clients to obtain essential information for precise content representation

Template Creation:

• Creating content templates or guidelines that align with the website's design and structure
• Ensured consistency in tone, style, and branding across all pages
• Client Communication:
• Provided regular content progress updates and gathered feedback from clients.
• Addressed and resolved client concerns, ensuring the final content met their expectations.

Quality Assurance:

• Conducted quality checks on content for accuracy, currency, and adherence to project requirements
• Adaptability and Continuous Learning:
• Remained up-to-date on industry trends, emerging technologies, and content best practices
• Enhanced content creation and management processes by adapting to new tools and methodologies
• A successful Content Manager in a website design company should possess a blend of creativity, excellent communication skills, attention to detail, and a strong understanding of content and design principles.

• Delivered high-quality childcare to clients on a flexible and independent basis
• Delivered customized care solutions to multiple households, adapting to different schedules and preferences

Childcare Responsibilities:

• Ensured a safe and secure environment for children while their parents or guardians were absent
• Maintained a secure environment for children under supervision
• Served as a reliable support in meal preparation, feeding, and bedtime routines

Engagement and Activities:

• Planned and facilitated age-appropriate activities for children, incorporating playtime, educational games, and creative projects
• Monitored and supervised outdoor or recreational activities, ensuring a safe environment

Homework Assistance:

• Provided age-appropriate support for children's homework and educational tasks

Communication with Parents:

• Maintained open and clear communication with parents, providing updates on children's activities, behaviors, and relevant information.
• Delivered timely notifications regarding the child's welfare and documented significant incidents throughout the period of babysitting

Flexibility:

• Freelance babysitters have the ability to work on an as-needed basis due to their flexible schedules.
• Accommodating diverse family needs by being available in the evenings, on weekends, and during holidays.
• Professionalism:
• Maintained a high level of professional conduct and adhered to established standards while working with diverse families.
• Maintained compliance with privacy and guardianship regulations

Emergency Preparedness:

• Maintained knowledge of basic first aid and emergency procedures
• Responsibly handled unexpected situations and effectively communicated emergency contact information to parents.

Trustworthiness:

• Built trust with parents through consistent demonstration of reliability, punctuality, and commitment to the safety and well-being of their children.

Setting Rates and Payment:

• Successfully resolved rate negotiations for babysitting services with individual families
• Managed different payment terms and methods, specifically those based on per-hour agreements

Building a Client Base:

• Fostered positive rapport with families to ensure repeat business
• Utilized a combination of word-of-mouth referrals and online platforms to effectively grow the client network.

Continuous Learning:

• Stay informed about childcare best practices, safety guidelines, and age-appropriate activities by continuously updating knowledge
• Participated in various industry-focused workshops and trainings, continuously improving skills and expanding knowledge
• A freelance babysitter's success often relies on their ability to connect with families, build trust, and provide reliable and caring childcare services tailored to the unique needs of each child and family.
• Assisting with meals, snacks, and bedtime routines for the children.

• Provided quality childcare for various families over the course of 3 years
• Ensured a safe and nurturing environment for children
• Managed daily schedules, including homework, playtime, and screen time.

• Managed stage crew for 2 years, overseeing set construction and equipment setup
• Coordinated backstage activities and managed crew schedules
• Effectively communicated with both the production team and technical crew to ensure smooth performances.