Malayah Foster
Topeka,KS
Summary
Detail-oriented professional skilled in data accuracy, client communication, and operations management. Proven ability to apply knowledge, time and effort into multiple departments and projects while maintaining metrics.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Data Integrity
COUNTRY Financial
Bloomington, Illinois
10.2025 - Current
- Ensured data accuracy by validating and correcting data entries in systems.
- Created reports outlining findings from data integrity assessments for management review.
- Worked closely with representatives from different departments to review and fix datasets.
- Reviewed system records for redundant files and completed merges, overlays and other actions to correct problems.
Client Service Representative
COUNTRY Financial
Bloomington, Illinois
09.2024 - Current
- Assisted clients with policy inquiries, policy changes and billing inquiries for property/casualty and life insurance policies.
- Facilitated communication between clients and internal departments effectively.
- Processed claims efficiently using company-specific software systems.
- Maintained accurate records of customer interactions and transactions.
General Manager
Chipotle
Topeka, Kansas
06.2018 - 08.2024
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth and efficient functioning.
- Implemented employee recognition programs to enhance motivation and align staff efforts with organizational goals.
- Hired and trained personnel, fostering high productivity and improving staff retention.
Education
Associate of Science - General Science
Johnson County Community College
Overland Park, KS05-2023
Associate of Arts - General Liberal Arts
Johnson County Community College
Overland Park, KS05-2023
Skills
- Data validation
- Data analysis
- Report creation
- Claims processing
- Policy administration
- Customer relationship management
- Time management
- Staff training
Certification
- ServSafe
- Property and Casualty Insurance License
Timeline
Data Integrity
COUNTRY Financial
10.2025 - Current
Client Service Representative
COUNTRY Financial
09.2024 - Current
General Manager
Chipotle
06.2018 - 08.2024
Associate of Science - General Science
Johnson County Community College
Associate of Arts - General Liberal Arts
Johnson County Community College