Malaycia Sanders
Macon,Georgia
Summary
Compassionate and analytical Industrial Organizational Psychologist with experience in employee relations, training & development, talent acquisition, compensation, and compliance. Expert at conducting statistical analysis and following quantitative and qualitative research methods . Strong organizational and interpersonal skills that help reach proficiency goals and plan.
Overview
6
6
years of professional experience
Work History
Human Resources Intern
The Borgen Project
10.2022 - 01.2023
- Created and updated tracking spreadsheets using MS Excel.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Collaborated with department managers to identify bills that effect global poverty.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
Sales Associate
Cinnamon Bear Group
Savannah, GA
08.2018 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Residence Life Assistant
Wesleyan College
Macon, GA
07.2023 - Current
- Streamlined communication between residents, families, and staff by establishing clear channels of communication.
- Maintained a safe living environment for residents by enforcing policies and conducting regular inspections.
- Conducted regular assessments of resident needs, adjusting care plans accordingly to optimize wellbeing outcomes.
- Developed strong relationships with local resources to provide additional support services for residents when needed.
- Facilitated staff meetings that promoted open dialogue amongst team members concerning ongoing issues or potential improvements within the department.
Information Technology Associate
Wesleyan College
Macon, GA
07.2020 - Current
- Spearheaded digital transformation initiatives within the organization that resulted in increased efficiency and competitive advantage.
- Collaborated with cross-functional teams to develop innovative technology solutions addressing business needs.
- Trained end-users on the proper use of software programs, enhancing their overall technical skills.
- Streamlined IT processes through automation, reducing manual effort and increasing efficiency.
- Researched and identified solutions to technical problems.
Education
Master of Arts - Industrial/ Organizational Psychology
08.2024
Bachelor of Arts - Psychology
05.2023
Additional Information
- Accomplishments/Awards: , Provost’s List ’22; Student Of The Year ’22- 23; Psi Chi Honor Society
Skills
- Employee Support
- Workforce Improvements
- Policy Enhancements
- Systems Development
- Data Analytics
- Coaching Leadership
- Workforce Supply and Demand
- Organizational Structure
- Analytical and Critical Thinking
- Probability Analysis
- Evidence-Based Solutions
- Interpersonal Skills Development
Timeline
Residence Life Assistant - Wesleyan College
07.2023 - Current
Human Resources Intern - The Borgen Project
10.2022 - 01.2023
Information Technology Associate - Wesleyan College
07.2020 - Current
Sales Associate - Cinnamon Bear Group
08.2018 - 01.2023
Wesleyan College - Master of Arts, Industrial/ Organizational Psychology
Wesleyan College - Bachelor of Arts, Psychology
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