Malayika Brantley
Rocky Mount,NC
Summary
Dynamic production operator with a proven track record at Pfizer, excelling in quality assurance and process optimization. Recognized for enhancing team skills as a Qualified Trainer, while consistently achieving operational efficiency. Strong leadership and customer service abilities, adept at managing fast-paced environments and ensuring client satisfaction.
Overview
7
7
years of professional experience
Work History
Production Operator
Pfizer
Rocky Mount, NC
06.2021 - Current
- Inspect and package products, ensuring quality and
- efficiency.
- Monitor and adjust line equipment for optimal line
- performance.
- Maintain up-to-date online training for compliance.
- Pursue certification in key operational areas.
- Certified as a Qualified Trainer, enhancing team skills.
Shift Lead
Rocky Mount Event Center
Rocky Mount, NC
05.2019 - 09.2021
- Adapted to various roles, ensuring seamless operations during 12+ hour shifts.
- Delivered excellent customer service, enhancing client satisfaction.
- Managed fast -paced environments, maintaining productivity.
- Hosted events, providing valuable guest experiences.
- Promoted to Shift Leader.
Team Leader
Bojangles' Restaurants
Rocky Mount, NC
09.2018 - 06.2021
- Demonstrated multitasking abilities.
- Processed customer transactions efficiently and accurately.
- Responsible for opening and closing procedures.
- Promoted to Team Leader for consistently demonstrating leadership and reliability.
- Trained new team members to ensure adherence to company standards and procedures.
Education
Associate of Applied Science - Business Administration
Nash Community College
Rocky Mount, NC12-2024
Skills
- Quality assurance
- Production efficiency
- Inventory management
- Customer service
- Team leadership
- Process optimization
Timeline
Production Operator
Pfizer
06.2021 - Current
Shift Lead
Rocky Mount Event Center
05.2019 - 09.2021
Team Leader
Bojangles' Restaurants
09.2018 - 06.2021
Associate of Applied Science - Business Administration
Nash Community College