Malayna Heras
Grove City,Ohio
Summary
Hardworking Esthetician with exceptional knowledge of skin care. Excellent multitasking and problem-solving traits. Tactful and discrete with proven success working alone or with teams. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Student Esthetician
Aveda Spa
03.2024 - 08.2024
- Performed custom facials and full body waxing.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining skin health.
- Advised clients on proper home-care regimens.
- Performed lash and brow tinting.
Hostess
El Vez
09.2023 - 12.2023
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Bakery Sales Associate
Conti's Pastry Shoppe
10.2021 - 01.2023
- Adapted quickly to new recipes, promotions, and changes in the menu, showcasing flexibility and a willingness to learn.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue
Customer Service Representative
Buffalo Exchange
10.2019 - 07.2020
- Handled customer inquiries and suggestions courteously and professionally
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted in receiving, organizing, and restocking merchandise to ensure the availability of products on the sales floor.
Head Barista
Pink Moose
01.2019 - 10.2019
- Demonstrated excellent communication skills, taking customer orders with precision and addressing any concerns promptly
- Kept the coffee preparation area, equipment, and dining area clean and organized at all times
- Efficiently handled multiple tasks, such as taking orders, preparing beverages, and handling cash, and taking food orders to ensure timely service.
Education
Esthetics License -
Aveda Institute
Columbus, OH08.2024
Diploma -
Food and Finance High School
Manhattan, NY06.2016
Skills
- Infection Control
- Full body waxing
- Chemical facial peels
- Skin analysis
- Skin care
- Brow tint lamination
- Lash tint Lash lift
- Lash Extensions
- Dermaplaning
- Microdermabrasion
- Upselling Services
Timeline
Student Esthetician
Aveda Spa
03.2024 - 08.2024
Hostess
El Vez
09.2023 - 12.2023
Bakery Sales Associate
Conti's Pastry Shoppe
10.2021 - 01.2023
Customer Service Representative
Buffalo Exchange
10.2019 - 07.2020
Head Barista
Pink Moose
01.2019 - 10.2019
Esthetics License -
Aveda Institute
Diploma -
Food and Finance High School