Malaysia Anderson
Elizabethtown,NC
Summary
Proven to enhance operational efficiency and customer satisfaction, I leveraged inventory management and active listening skills at Foodlion Grocery Store. Specializing in stock rotation and problem resolution, I significantly improved space utilization and fostered positive customer engagements, embodying a blend of technical prowess and interpersonal finesse without relying on numerical data.
Overview
3
3
years of professional experience
Work History
Merchandise Stocker
Foodlion Grocery Store
Fayetteville, NC
08.2023 - 10.2024
- Organized storage areas for efficient use of space.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Ensured that all products were labeled properly before stocking the shelves.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stocked shelves with merchandise to ensure availability of products for customers.
Cashier
McDonald's
Fayetteville, NC
11.2021 - 06.2022
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
- Stocked shelves with merchandise when needed.
Education
Alger B Wilkins High School
Fayetteville, NC06-2023
Skills
- Inventory management
- Stock rotation
- Product labeling
- Warehouse organization
- Cash handling
- Customer service
- Active listening
- Problem resolution
Timeline
Merchandise Stocker
Foodlion Grocery Store
08.2023 - 10.2024
Cashier
McDonald's
11.2021 - 06.2022
Alger B Wilkins High School
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