Malaysia Brown
St. Petersburg,FL
Summary
Dedicated ER Registrar with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational and communication skills, ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Emergency Room Registrar
BayCare Health System - St. Anthony's Hospital
08.2022 - Current
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Cashier/Grocery Bagger
Publix Super Market
06.2019 - 08.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Prepared orders for customers without delay to deliver excellent service.
Education
High School Diploma -
St. Petersburg High School
Saint Petersburg, FL07.2020
Skills
- Taking Client Histories
- Computer Proficiency
- Claim Forms
- Medical Histories and Vital Statistics
- Staff Leadership
- Staff Meetings
- Insurance Authorizations
- Answer Telephones
- Payment Scheduling and Collection
- Emergency Room Services
- Quality Patient Care
- Teamwork and Collaboration
Timeline
Emergency Room Registrar
BayCare Health System - St. Anthony's Hospital
08.2022 - Current
Cashier/Grocery Bagger
Publix Super Market
06.2019 - 08.2022
High School Diploma -
St. Petersburg High School
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