Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malaysia Cheatham

White Plains,USA

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

15
15
years of professional experience

Work History

Driver

First Student Inc
02.2022 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Operated buses safely, ensuring timely transportation for passengers across designated routes.
  • Enforced safety regulations, promoting a secure environment for passengers and fellow drivers.
  • Conducted routine maintenance checks, identifying potential mechanical issues before they escalated.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.

Manager

Allied Universal
11.2018 - 02.2023
  • Reduced workplace safety or health hazards by enforcing work practices and procedures.
  • Offered constructive feedback to team members, boosting overall job performance.
  • Maintained and updated employee records to support accuracy and compliance.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Monitored schedule of project deliverables and analyses for on-time delivery and accurate results.

Child Care Provider

The Childrens Village
05.2021 - 12.2022
  • Observed children's behavior and recommended measures for behavior improvement and development of self-care skills.
  • Developed age-appropriate activities to engage children and foster learning.
  • Created daily lesson plans to correspond to children's interests.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Assisted in preparing food and serving meals and refreshments to children.
  • Administered medication and minor first aid to sick and injured children.

Sales Associate

Sally Beauty
11.2018 - 08.2019
  • Delivered exceptional customer service to enhance overall shopping experience.
  • Assisted customers in product selection and problem resolution, fostering customer loyalty.
  • Managed inventory levels and conducted regular stock audits to ensure availability of products.
  • Collaborated with team members to optimize sales strategies and improve store performance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Food Service Worker

Kentucky Fried Chicken
01.2017 - 12.2018
  • Managed and coordinated multiple projects while ensuring timely completion.
  • Stored excess foods according to temperature storage specifications.
  • Handled cashier duties, maintaining accuracy of monies received and or exchanged.
  • Deep cleaned and re-arranged kitchen to make more open and workable.
  • Read production orders on color-coded menu card to determine items to place on tray.
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
  • Restocked shelves and display cases with food items.
  • Managed customer inquiries, complaints, and requests.

Cashier

Royal Petroleum
03.2017 - 12.2017
  • Greeted and informed customers of products, fostering positive store experiences.
  • Counted and balanced the cash drawer at the beginning and end of each shift.
  • Recognized and responded to security risks and theft.
  • Built and maintained positive working relationships with co-workers.
  • Enforced store safety and cleanliness standards, reducing hazards.
  • Developed strong customer relationships to support satisfaction and loyalty.
  • Resolved and de-escalated issues to address customer concerns.
  • Kept periodic balance sheets of amounts and numbers of transactions.

Environmental Services Housekeeper

Westchester Medical Center
12.2016 - 04.2017
  • Demonstrated proper knowledge and utilization of cleaning supplies, chemicals and equipment.
  • Sanitized and cleaned assigned areas using proper infection control procedures.
  • Replenished paper products, hand soaps and body washes in restrooms.
  • Carried linens, towels, toilet items and cleaning supplies, using wheeled carts.
  • Dusted and polished furniture and equipment.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Disinfected equipment and supplies, used germicides and steam-operated sterilizers.

Concessions Cashier

The Greenburgh Multiplex Cinemas
04.2010 - 06.2011
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Managed cash register operations, ensuring accurate transactions and efficient processing.
  • Provided exceptional customer service during high-volume events, enhancing guest satisfaction.

Education

Associate of Applied Science -

The College of Westchester
White Plains, NEW YORK
02-2024

Skills

  • CDL license
  • Valid Driver's license
  • Clean driving record
  • Safe driving practices
  • Attention to detail
  • Organizational skills
  • Schedule management
  • Punctual and reliable
  • Time Management
  • Verbal And Written Communication
  • Complex Problem-Solving
  • Problem-solving abilities
  • Customer service
  • Heavy lifting

Timeline

Driver

First Student Inc
02.2022 - Current

Child Care Provider

The Childrens Village
05.2021 - 12.2022

Sales Associate

Sally Beauty
11.2018 - 08.2019

Manager

Allied Universal
11.2018 - 02.2023

Cashier

Royal Petroleum
03.2017 - 12.2017

Food Service Worker

Kentucky Fried Chicken
01.2017 - 12.2018

Environmental Services Housekeeper

Westchester Medical Center
12.2016 - 04.2017

Concessions Cashier

The Greenburgh Multiplex Cinemas
04.2010 - 06.2011

Associate of Applied Science -

The College of Westchester

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Malaysia Cheatham