Malaysia Williams
Pickerington,OH
Summary
Experienced in providing customer service by assisting guests with inquiries and ensuring a positive shopping environment. Maintained organized sales floors through effective restocking and adherence to company standards, contributing to overall store presentation. Operated cash register with accuracy, managing transactions and returns efficiently while supporting team efforts during peak seasons and inventory audits. Demonstrated versatility by collaborating across departments, enhancing team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Team Member
Target
Pickerington, OH
03.2025 - Current
- Provided excellent customer service by assisting guests with locating items, answering questions, and ensuring a pleasant shopping experience.
- Maintained clean and organized sales floor, restocking shelves and merchandise according to company standards.
- Operated cash register efficiently, handling transactions, returns, and exchanges with accuracy and professionalism.
- Supported team in seasonal transitions, promotional setups, and inventory audits to ensure stock accuracy.
- Collaborated with coworkers and leadership to meet daily sales goals and store presentation standards.
- Demonstrated adaptability by assisting in multiple departments including apparel, electronics, and guest services.
Team Member
Bath and Body Work
Reynoldsburg, Ohio
10.2024 - 02.2025
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
Order Picker
Kroger
Pickerington, OH
07.2023 - 09.2024
- Accurately selected, scanned, and prepared customer grocery orders for pickup and delivery using Kroger’s fulfillment system.
- Maintained strong attention to detail while organizing products by department and freshness standards.
- Operated hand carts and pallet jacks to transport items safely across the store and storage areas.
- Communicated with store departments and team members to ensure timely and complete order fulfillment.
- Followed food safety guidelines and company policies to maintain cleanliness and quality control.
- Consistently met performance goals in speed, accuracy, and customer satisfaction metrics.
Education
Associate of Science - Nursing
Columbus State Community College
Columbus, OH05-2026
Skills
Reliability/Attendance/Punctuality
Work Ethic
Oral and written communications
Responsibility
Teamwork
Honesty
Languages
English
Full Professional
Timeline
Team Member
Target
03.2025 - Current
Team Member
Bath and Body Work
10.2024 - 02.2025
Order Picker
Kroger
07.2023 - 09.2024
Associate of Science - Nursing
Columbus State Community College