Malaysia Williams
Athens,AL
Summary
- High-level of initiative, self-direction and accountability for action required.
- Management experience with the ability to oversee clinical professionals
- Leader in change regarding quality of care and operational enhancements including implementation and communication plans related thereto.
- Excellent organization and communication skills.
- Strong critical thinking and problem-solving skills.
- Outstanding ability to multi-task and proactively addressing problematic situations in high pressure setting.
Overview
9
9
years of professional experience
Work History
COORDINATOR OF CLINICAL OPERATIONS
Madison Hospital
06.2023 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes
- Implemented new policies and educated staff on changes
- Improved patient satisfaction by streamlining clinical processes and coordinating interdisciplinary teams.
- Enhanced clinical efficiency by implementing and maintaining standard operating procedures.
- Reduced operational costs for the department with careful budget management and cost-effective resource allocation.
- Developed training programs for new staff members, boosting employee retention rates within the department.
- Implemented quality control measures to minimize errors in data collection and analysis, improving overall study outcomes.
- Coordinated schedules for staff members across multiple departments, ensuring adequate coverage during peak hours of operation.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and adjusted work schedules for nursing staff
- Upheld quality assurance procedures to maintain patient safety and satisfaction
- Created weekly schedules for nurses, taking into account sick days and vacation time
- Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Spearheaded and implemented new projects to expand scope of engagement
- Supervised and managed daily activities of clinical team consisting of 86 nurses and support staff.
Registered Nurse, Float Pool
Madison Hospital
02.2021 - Current
- Improved patient satisfaction by providing high-quality nursing care and addressing individual needs.
- Enhanced patient recovery by closely monitoring vital signs and administering medications as prescribed.
- Reduced hospital readmissions by providing comprehensive discharge education and follow-up support.
- Increased efficiency in the Float Pool by effectively prioritizing tasks and managing time across multiple units.
- Ensured patient safety by strictly adhering to infection control protocols and maintaining a clean work environment.
- Mentored new nursing staff, sharing best practices for patient care and fostering a supportive team atmosphere.
- Promoted patient advocacy by actively participating in interdisciplinary meetings and voicing concerns on behalf of patients.
- Enhanced teamwork among nursing staff through clear communication, active listening, and constructive feedback.
- Facilitated smooth transitions between shifts by providing thorough handoff reports to incoming nurses, ensuring continuity of care.
- Served as a resource for other nurses on the Float Pool, offering guidance on policies, procedures, and best practices.
- Optimized patient outcomes through proactive identification of potential complications or changes in condition requiring intervention.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Registered Nurse, Post-Op Unit
Surgery Center Of Huntsville
01.2023 - 07.2023
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from surgical procedures.
- Recorded details regarding therapies to keep patient charts updated.
RELIEF CHARGE NURSE
Madison Hospital
01.2020 - 06.2023
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention, and morale
- Investigated and resolved issues affecting hospital operations and patient care
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Enhanced patient care by effectively managing nursing staff and delegating responsibilities.
- Improved patient satisfaction scores with attentive listening, empathy, and timely response to concerns.
- Increased nursing staff competency by providing ongoing education and mentoring on evidence-based practices.
- Facilitated safe discharges for patients by collaborating with case managers, social workers, and other healthcare professionals in developing comprehensive discharge plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
REGISTERED NURSE
Madison Hospital
06.2017 - 06.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Administered medications via oral, IV, and intramuscular injections and monitored responses
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Audited charts and reviewed clinical documents to verify accuracy
- Trained 8 new nurses on hospital policies and procedures, patient care protocols, medical procedures, and patient interventions.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
TRAVEL NURSE TELEMETRY
Health Source Global
09.2020 - 11.2020
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Educated family members and caregivers on patient care instructions
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- Managed patients recovering from medical or surgical procedures.
TRAVEL NURSE, MEDICAL-SURGICAL
Eminent Consulting
03.2020 - 05.2020
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations
- Collaborated with interdisciplinary teams to develop impactful treatment plans
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
PATIENT CARE ASSISTANT
Eliza Coffee Memorial Hopsital
01.2015 - 05.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Gathered medical information, weight and height measurements, and vital signs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Upheld confidentiality requirements and regulatory compliance guidelines
- Helped enhance unit operations by continuously delivering accurate, efficient care, and maintaining performance objectives
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
Master of Science - Nursing Leadership And Administration
University of North Alabama
Florence, AL05.2023
Bachelor of Science - Nursing
University of North Alabama
Florence, AL05.2017
Skills
Professional
- Alabama Multi-State Licensed Registered Nurse
- Unit Leadership
- Clinical Quality Improvement
- Unit-Based Shared Governance
Technical
EMR (1Chart Cerner), (EPIC), (iCare)
Budget Software (EPSI)
Recruitment System (ICIMS)
High Reliability Quality System (Quantros)
Time Management (Kronos)
Patient Response Tracker (Aionex)
Learning Management System (NetLearning)
Certifications
American Heart Association certified:
- Advanced Cardiac Life Support
- Basic Life Support
- NIH Stroke Scale
Timeline
COORDINATOR OF CLINICAL OPERATIONS
Madison Hospital
06.2023 - Current
Registered Nurse, Post-Op Unit
Surgery Center Of Huntsville
01.2023 - 07.2023
Registered Nurse, Float Pool
Madison Hospital
02.2021 - Current
TRAVEL NURSE TELEMETRY
Health Source Global
09.2020 - 11.2020
TRAVEL NURSE, MEDICAL-SURGICAL
Eminent Consulting
03.2020 - 05.2020
RELIEF CHARGE NURSE
Madison Hospital
01.2020 - 06.2023
REGISTERED NURSE
Madison Hospital
06.2017 - 06.2023
PATIENT CARE ASSISTANT
Eliza Coffee Memorial Hopsital
01.2015 - 05.2017
Master of Science - Nursing Leadership And Administration
University of North Alabama
Bachelor of Science - Nursing
University of North Alabama
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