Malcolm Austin
Albany,NY
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Also I'm an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Child Care worker
Lasalle School
01.2013 - Current
- Worked closely with highly traumatized youth residents
- Responsible for 12-20 year old outpatient residents
- First Aid/ T.C.I trained (Therapeutic crisis intervention)
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Worked with children to develop good cognitive, physical and language skills.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children to develop healthy social and emotional skills.
Assistant Manager, District Manager
Lids
09.2012 - 09.2014
- Provide assistance for the Manager, Respond to a high volume of e-mail inquiries/requests
- Review and transcribe sales and generate content
- Maintain/update news and article database
- Conducted Internet research
- Make bank runs/2nd Key to Store merchandise
- Reach out to District Manager for daily sales count and inventory review
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Child Care Specialist
Northern Rivers Family Services
06.2018 - 10.2022
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Prepared and served nutritious and healthy meals and snacks.
- Developed healthy relationships with 10-15 children to provide support and guidance in learning.
- Liaised with parents and guardians to discuss child progress.
- Encouraged children to develop healthy social and emotional skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Implemented daily routines and activities to stimulate and engage children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
Education
No Degree - Communication Studies
Schenectady County Community College, Christian Brothers Academy Class
Schenectady, New YorkCertificate - Introduction To Family Engagment In Education
Harvard (online)
Cambridge, MA02.2020
Skills
- Child CPR
- Safety Awareness
- Multimedia Educational Software
- Caring and Responsible
- Childcare Regulations
- Lesson Plan Creation
- Planning and Leading Activities
- Healthy Learning Environment
- Parent Communication
- Staff Meetings
- Supply Tracking
- Recordkeeping Requirements
Timeline
Child Care Specialist
Northern Rivers Family Services
06.2018 - 10.2022
Child Care worker
Lasalle School
01.2013 - Current
Assistant Manager, District Manager
Lids
09.2012 - 09.2014
No Degree - Communication Studies
Schenectady County Community College, Christian Brothers Academy Class
Certificate - Introduction To Family Engagment In Education
Harvard (online)
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