Malcolm Caver
Compton,CA
Summary
Talented Program Supervisor with a demonstrated track record of achievement and several years of experience in the field. Offering top-notch abilities in communication, relationship building and process improvements, along with remarkable skills in creating and implementing effective techniques to be utilized throughout the program.
Overview
2
2
years of professional experience
Work History
Program Supervisor
Beyond the Bell, Youth Development Program
Woodland Hills, CA
08.2022 - Current
- Developed strategies for improving program efficiency and effectiveness.
- Ensured compliance with all applicable laws, regulations, standards and codes of practice.
- Facilitated team meetings to discuss progress on projects and initiatives.
- Provided leadership, guidance and supervision to staff members.
- Coached staff members on how best to use available resources effectively.
- Oversaw the development and distribution of program materials.
- Provided appropriate mediation between students and parents.
- Assisted in the completion of certain documentation, ensuring accuracy.
Team Leader
John's Incredible Pizza Company
Carson, CA
05.2022 - 02.2024
- Collaborated with other departments to ensure alignment of goals across teams.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
California State University - Long Beach
Long Beach, CASkills
- Staff Training
- Document Management
- Innovation management
- Operational leadership
- Strategic planning expertise
- Cultural Competency
- Decision-Making
- Excellent Communication
- Team building
- Problem-solving abilities
- Teamwork and Collaboration
- Time Management
- Multitasking
- Active Listening
- Interpersonal Skills
- Analytical Thinking
- Child Safety
- Curriculum Implementation
- Flexible and adaptive
- Parent and student communication
- Positive Role Model and Mentor
- First Aid Training
Timeline
Program Supervisor
Beyond the Bell, Youth Development Program
08.2022 - Current
Team Leader
John's Incredible Pizza Company
05.2022 - 02.2024
California State University - Long Beach