Malcolm Chappelle-Allen
Orangevale,CA
Summary
Dynamic Forklift Operator with a proven track record at Ace Hardware, skilled in safe equipment operation and inventory management. Recognized for enhancing warehouse efficiency through effective teamwork and problem-solving. Committed to maintaining OSHA compliance while ensuring a clean and organized work environment. Strong communicator dedicated to achieving operational excellence.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Knowledgeable of Restaurant management with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
9
9
years of professional experience
Work History
Forklift Operator
Ace Hardware
10.2022 - 08.2025
- Operated forklifts safely to transport materials within warehouse environment.
- Assisted in loading and unloading shipments, ensuring accurate inventory management.
- Maintained clean and organized work area to enhance operational efficiency.
- Followed safety protocols while handling equipment and materials in compliance with regulations.
- Conducted routine inspections of forklift equipment to ensure proper functionality and safety compliance.
- Adapted quickly to changing priorities and tasks within fast-paced warehouse setting.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
Order Picker
Amazon
11.2021 - 10.2022
- Operated forklifts and pallet jacks to efficiently transport products within warehouse.
- Accurately picked and packed orders according to customer specifications.
- Inspected incoming shipments for quality and accuracy prior to stocking.
- Maintained organized inventory through regular cycle counts and stock replenishment.
- Implemented process improvements that enhanced picking efficiency and reduced errors.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
Manager
Kushagram
09.2019 - 10.2021
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Developed and implemented process improvements to enhance team efficiency.
- Managed project timelines, coordinating resources to meet strategic goals.
- Mentored team members, fostering professional growth and skill development.
- Facilitated cross-departmental communication to streamline workflow processes.
- Analyzed operational data to identify trends and inform decision-making.
- Conducted performance reviews, providing constructive feedback for continuous improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Delivered packages efficiently while adhering to strict schedules and routes.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Maintained accurate delivery logs and documentation for tracking purposes.
Sales Associate
Pier One Imports
05.2019 - 01.2020
- Delivered exceptional customer service to enhance shopping experience.
- Assisted customers in product selection and answered inquiries effectively.
- Maintained organized merchandise displays to drive sales engagement.
- Processed transactions swiftly and accurately using POS systems.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Manager
Dickeys BBQ
09.2016 - 08.2019
- Led initiatives focused on enhancing customer satisfaction and service quality.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Managed staff recruitment, training, and development to enhance team productivity.
- Drove the company van to pick up product and drove it back to the store and unloaded
Education
High School Diploma -
Calvine High
Sacramento, CA06.2014
Bachelor of Science - Sound Engineer & Music Production
Full Sail University
Winter Park, FL05-2026
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse operations
- Teamwork and collaboration
- General laborer
- Order picking
- Safe driver
- Palletizing
- OSHA compliance
- Shipping and receiving expert
- Problem-solving
- Lift equipment operation
- Heavy equipment operation
- OSHA workplace safety
- Workplace cleanliness
- Product inspection
- Inventory staging
- Shipment processing
- Inventory counts
- Dock operations
- Hand-eye coordination
- Equipment operations
- Inventory control
- Order Picker operation
- Stock management
- Customer Service-oriented
- Heavy lifting
- Team leadership
- Time management
- Decision-making
- Customer service
- Verbal and written communication
- Operations management
- Valid Driver's license
- Clean driving record
- Positive attitude
- Punctual and reliable
- Safe driving
- Shift management
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Warehouse safety
- Clear communication
- Attention to detail
- Sorting and labeling
- Material handling
- Team collaboration
- Order picking and processing
- Warehouse organization
- Pallet jack handling
- Material loading and unloading
- Punctual and dependable
- Stacking and staging
- Unpacking merchandise
- Receiving and processing shipments
- Order fulfillment
- Pallet jacks
- Inventory management
- Materials handling and transport
- Data entry
- Assembly and production
- Basic mathematics
- Safety protocols
- Storage organization
- Forklift operations
- Quality control
- Inventory tracking
- Equipment operation
- Shipment palletization
- Complex Problem-solving
- Hazardous materials handling
- Delivery scheduling
- Microsoft Excel
- Microsoft outlook
- Music production software
- Music theory
- Recording techniques
- Audio mastering
- Digital audio workstations
- Writing lyrics
- Sound design
- Virtual instruments
- Microphone techniques
- Live sound engineering
- Audio mixing
- Studio management
- Mixing skills
- Songwriting
- Studio recordings
- Music editing
- Self-critiquing skills
- Musical composition
- Studio recording experience
- Musical arrangements
- Extensive performance background
- Arranging music
- Live sessions
- Musical score writing
- Theatre performances
- Mentoring artists
- Customer service expertise
- Strong work ethic
- POS system operation
- Staff training and development
- Standard operating procedures
- Employee training
- Security protocols
- Scheduling coordination
- Store maintenance
Languages
English
Full Professional
Timeline
Forklift Operator
Ace Hardware
10.2022 - 08.2025
Order Picker
Amazon
11.2021 - 10.2022
Manager
Kushagram
09.2019 - 10.2021
Sales Associate
Pier One Imports
05.2019 - 01.2020
Manager
Dickeys BBQ
09.2016 - 08.2019
High School Diploma -
Calvine High
Bachelor of Science - Sound Engineer & Music Production
Full Sail University
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