Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technician
Kelowna Instruments
01.2022 - Current
Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
Tracked diagnostic results and collaborated with managers to resolve issues.
Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Organized and detail-oriented with a strong work ethic.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Tested converted equipment to determine proper functionality and compliance with regulations.
Education
Associate of Applied Science - Computer Networking
Spokane Community College
01-2027
Skills
Staff education and training
Computer troubleshooting
Mechanical Knowledge
System Tests
Written/Verbal communication
Schematic reading
Software configuration
Customer interaction
Works Well Under Pressure
Diagnostic testing
Hardware installation
Troubleshooting and diagnosis
Certification
CompTIA A+
Timeline
Technician
Kelowna Instruments
01.2022 - Current
Associate of Applied Science - Computer Networking