Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
BusinessDevelopmentManager

Malcolm Knight Jr

Security Guard/ Technician
Bronx,NY

Summary

Student who is skilled in technologically, and data analysis. Hardworking and persistent with experience in fast paced, team environments and the ability to motivate peers to work towards established goals. Self-motivated professional with a proven record of accomplishment in the areas of customer service, scheduling, problem solving, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. Problem Solving – Ability to troubleshoot and develop solutions to client challenges; Assist to improve performance and greater team efficiency. Exceptional Interpersonal and Communication Skills – Proficient in promoting confidence and developing close customer relationships, while interfacing with a wide range of clients from diverse backgrounds.

Overview

9
9
years of professional experience
15
15
years of post-secondary education
4
4
Certifications

Work History

Technician

Compuzone
Corner, St Kitts
01.2014 - 07.2016
  • Identify customer issues and help them solve and fix any technical difficulties
  • Understanding of different software to help fix and identify technical problems
  • Quick learner and catalyst for new ways to solve various problems while simultaneously fixing customer issues
  • Pick-up and delivery of customer packages

Intern

Mosholu Montefiore Community Center
Bronx, NY
01.2016 - 01.2017
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organized files, spreadsheets, and reports.

Video Control Engineer

Mount Carmel Pentecostal Church
Bronx, NY
01.2016 - 01.2017
  • Setup and operate media equipment for single and multi-camera productions
  • Selecting and composing acceptable shots for live recording
  • Maintain recorded media for archiving and distribution
  • Preparing image and video files for playback over projector and live recording.
  • Provided technical support to external and internal customers.

Security Guard

Madison Security Group Inc
Bronx, NY
01.2017 - 10.2017
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.

Security Guard

Securitas Security Service
Manhattan, NY
01.2017 - 07.2019
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.

Security Guard

Allied Universal
Manhattan, NY
01.2019 - Current
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.

Education

High School Diploma -

Basseterre High School (SKB)
05.2007 - 05.2013

GED - undefined

Mosholu Montefiore Community Center
01.2016 - 05.2017

Associate of Applied Science - Information Technology And Networking

DeVry University
Naperville, IL
05.2019 - 03.2023

Bachelor of Technology - Electrical, Electronics Engineering Technologies

DeVry University
Naperville, IL
08.2019 - Current

Skills

    Keen observer

Certification

Security Guard License

Additional Information

  • Work Ethic and Professionalism – Solid professional standards and an excellent track record of dependability. Maintains focus on achieving bottom line results and team integrity while ensuring customer satisfaction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Technology - Electrical, Electronics Engineering Technologies

DeVry University
08.2019 - Current

Associate of Applied Science - Information Technology And Networking

DeVry University
05.2019 - 03.2023

Security Guard

Allied Universal
01.2019 - Current

Security Guard

Madison Security Group Inc
01.2017 - 10.2017

Security Guard

Securitas Security Service
01.2017 - 07.2019

Intern

Mosholu Montefiore Community Center
01.2016 - 01.2017

Video Control Engineer

Mount Carmel Pentecostal Church
01.2016 - 01.2017

GED - undefined

Mosholu Montefiore Community Center
01.2016 - 05.2017

Technician

Compuzone
01.2014 - 07.2016

High School Diploma -

Basseterre High School (SKB)
05.2007 - 05.2013
Malcolm Knight JrSecurity Guard/ Technician