Malcolm Matthews
ALAMEDA,CA
Summary
Dedicated BART Transit Ambassador committed to fostering a safe and welcoming environment for public transportation users. Expertise in assisting riders with directions, answering inquiries, and connecting them to essential BART resources. Strong communication skills and a passion for enhancing community experiences through professionalism and support.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Security Officer
Proactive Protection
Richmond, CA
08.2026 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify potential hazards or security breaches.
- Assisted in implementing access control procedures for restricted areas.
- Responded promptly to alarms and emergencies, assessing situations effectively.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Monitored CCTV cameras and alarm systems for security breaches.
Armed Security Officer
Core One Security
Oakland, CA
01.2024 - 03.2025
- Maintained accurate records of daily activities and incidents for accountability.
- Assisted in training new security personnel on protocols and procedures.
- Enforced site-specific regulations to promote a safe environment for all employees.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Completed full building and grounds patrols to spot and investigate concerns.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Wrote detailed reports of all security breaches and investigations.
Armed Security Officer
Carranza & Associates Security Services
Oakland, CA
08.2023 - 01.2025
- Monitored premises to ensure safety and security of personnel and property.
- Collaborated with law enforcement during investigations and incident reporting.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
Security Officer
GardaWorld Security
San Francisco, CA
03.2021 - 10.2023
- Collaborated with team members to maintain a secure environment for staff and visitors.
- Documented incidents and prepared detailed reports for management review.
- Provided assistance during safety drills, enhancing preparedness among staff members.
- Engaged with the public to promote awareness of security protocols and practices.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidents.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Electrical Apprentice
Independant Contracter
San Francisco, CA
01.2018 - 03.2022
- Installed electrical systems following blueprints and safety regulations.
- Assisted in troubleshooting electrical issues to ensure efficient operations.
- Collaborated with senior electricians on complex projects, enhancing technical knowledge.
- Maintained tools and equipment, ensuring compliance with safety standards.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Instructed customers on proper use and safety of electrical systems and equipment.
Education
High School Diploma -
Isaland High School
Alameda, CACertifcate of Completion - Electrical instalation
Treasure Island Job Corps
San Francisco, CASkills
- Security certification
- General security
- CCTV monitoring
- Patrol operations
- Incident documentation
- Report writing
- Firearms handling
- Background checks
- Threat assessment
- Conflict de-escalation
- Staff management
Certification
CPR / First Aid certification
Osha Training
Exposed firearm permit
Timeline
Security Officer
Proactive Protection
08.2026 - Current
Armed Security Officer
Core One Security
01.2024 - 03.2025
Armed Security Officer
Carranza & Associates Security Services
08.2023 - 01.2025
Security Officer
GardaWorld Security
03.2021 - 10.2023
Electrical Apprentice
Independant Contracter
01.2018 - 03.2022
High School Diploma -
Isaland High School
Certifcate of Completion - Electrical instalation
Treasure Island Job Corps