Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malcolm Shea

Rogers,AR

Summary

Proven Manager at Zaxbys and independent Contractor, I excel in project management and problem-solving, significantly enhancing customer satisfaction and financial performance. Expert in multitasking and budget control, I've successfully managed multiple projects, achieving strategic goals and maintaining high safety standards. My approach consistently delivers results beyond expectations, fostering business growth and strong client relationships. Capable of abiding by all regulations and safety requirements set before me. A great people person that knows how to get the job done quickly and efficiently. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Manager

Zaxbys
03.2024 - 08.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Contractor

Myself
01.2016 - 01.2024
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Created and managed project plans, timelines and budgets.

Education

No Degree - Welding

NCCER
Virginia
04.2009

Bachelor of Science - Business

Germanna Community College
Locust Dale, VA
05.2007

Skills

  • Project Management
  • Performance Management
  • Policy Implementation
  • Schedule Preparation
  • Budget Control
  • Decision-Making
  • Multitasking
  • Attention to Detail
  • Task Delegation
  • Scheduling and Coordinating
  • Good Judgment
  • Problem-solving aptitude

Timeline

Manager

Zaxbys
03.2024 - 08.2024

Contractor

Myself
01.2016 - 01.2024

No Degree - Welding

NCCER

Bachelor of Science - Business

Germanna Community College
Malcolm Shea