Malcolm Stokes

• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
• Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks with Reach Truck and fulfilled and organized orders to streamline customer delivery processes.
• Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
• Obtain certification in pallet truck and forklift operations
• lift a minimum of 67 pounds
• Sit or stand for long periods of time
• Operate a pallet truck or forklift without any part of my body exposed outside of the operator compartment
• Stack product of varying weights
• Read, write, and identify and verify numbers
• Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.

• Trained new employees and delegated daily tasks and responsibilities.
• Set up BMW's molds inside of Press machines with a Crane (10 ton indoor Crane operation).
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Trained and mentored new employees to maximize team performance.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Helped store management meet standards of service and quality in daily operations.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts (5S).
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Educated staff on organizational mission and goals to help employees achieve success.
• Maintained database systems to track and analyze operational data.

• Prepared orders for shipment by picking, packing, and labeling merchandise with Reach Trucks and Electric rider pallet trucks.
• Worked safely around moving machinery.
• Every 3 to 6 Months, did inventory check with Cherry Pickers / Scissor lifts.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

Analyzed demand and recommended updates to calendar schedule.

Maintained daily calenders, set appointments with clients and planned daily office events.

Optimized inventory by placing meld orders and improving organization of supplies.

Provided delay updates and information regarding special circumstances.

Planned and delegated work to meet planned project and production goals.

Scheduled and confirmed appointments.

Purchased goods to maintain stock and prepare for assembly of Brothers printers, office chairs and office supplies.

• Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
• Completed regular cycle counts to maintain accurate inventory records.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.