Malcolm Stone
Dover,DE
Summary
Ambitious Barber offering 5 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Overview
7
7
years of professional experience
Work History
Barber Apprentice
Just Cuts Barber Shop
2019.12 - Current
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Counted and documented opening and closing cash amounts daily.
- Consulted with clients to assess personal style preferences and unique needs.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Distributed business cards outside of salon to generate new business.
- Resolved guest complaints about service or style.
- Managed complex appointment schedule for high-volume client base.
- Consistently received positive performance reviews from guests.
- Managed business customer service, responding to requests and concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Styled hair according to customer preferences.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Completed quality haircuts and styling for men, women and children.
- Advised clients on how best to care for hair and maintain health between visits.
- Consulted with customers to understand hair cut, color and styling desires.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Applied range of waxes, creams, gels and pomades to client hair to achieve style goals.
- Maintained regular client list and successfully handled walk-in customers.
- Operated clippers and shears to create customized looks.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Completed full and partial shaves with clippers and standard and straight razors.
- Cultivated reputation for excellent Type services and delivered top-quality results to clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Kept detailed records of customer information and services provided to increase return customers by Number.
Apprentice Heavy Diesel Mechanic
USN
2017.06 - 2020.11
- Installed new systems and components in vehicles.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Documented findings and actions taken.
- Inspected vehicle systems to assess function and uncover defects.
- Tested and adjusted engines to foster proper performance.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Serviced and maintained engines by performing regular oil and filter changes.
- Diagnosed mechanical problems for repair or replacement.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Education
Athletic Training
Kings College
Wilkes-Barre, PASkills
- Work Area Sanitation
- Hairstyles and Trends
- Motivated to stay busy
- Great at customer service
Websites
Timeline
Barber Apprentice
Just Cuts Barber Shop
2019.12 - Current
Apprentice Heavy Diesel Mechanic
USN
2017.06 - 2020.11
Athletic Training
Kings College
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