MALCOLM WOODRUFF

Ivy Tech Community College - IT Lab Technician | Kokomo | IT Lab Technician

• Performed installation of NVME drives and Windows operating systems across 30 laptops, enhancing system efficiency and user experience.
• Managed updates for applications and programs across all lab computers, Installed and terminated CAT5 cables to new network panels for reliable connectivity.
• Diagnosed and resolved shorts in network cabling, restoring full operational capacity to lab systems & Troubleshot network switches and routers, minimizing downtime and maintaining lab functionality.
• Prepared and submitted requisition orders for equipment upgrades, aligning lab resources with technological needs.
• Trained and instructed students in foundational networking concepts, fostering hands-on learning and skill development.

• Developed and implemented preventative maintenance plans to reduce equipment downtime for 5 Naval Commands
• Maintained accurate records of all maintenance activities, including parts and labor over 3,000 pieces of equipment worth a total of 56 million dollars
• Oversaw the ordering of parts and supplies for 8 command departments on average $125,000 per quarter
• Trained 18 maintenance technicians in the use of 3M equipment and safety protocols
• Managed 120 command computer updates through the use of PXE network installations on both unclassified and secret computer networks

• Supervised and managed a team of 11 radio maintenance technicians in the installation, troubleshooting, and repair of communications equipment
• Tested various types of RF equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments
• Reviewed and interpreted service manuals, specifications, wiring diagrams and blueprints
• Performed regular maintenance and testing to service and optimize complex computer systems or networks
• Conducted preventative & corrective maintenance on EHF radio satellite systems while working in elevated environments adhering to strict safety standards