Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Malcolmn Warren

Killeen,TX

Summary

Experienced wheeled vehicle mechanic with 10 years of military service specializing in recovery operations. Originally from Memphis, TN and currently residing in Killeen, TX, 27-year-old professional seeking to transition mechanical expertise into civilian automotive and diesel industry. Committed to expanding skill set through additional certifications, top priority is to excel in challenging and rewarding career outside of military.

Overview

10
10
years of professional experience
1
1
Certification

Work History

91B Wheeled Vehicle Mechanic

U.S. Army
06.2016 - Current
    • 91B20H8
    • Wheeled Vehicle Mechanic
    • Hotel 8 (wheeled vehicle recovery operator)
    • E-5 section supervisor

Cashier/Sales Associate

Champs Sports
Pearl City, HI
08.2021 - 01.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Maintained accurate cash drawer through regular reconciliation and auditing practices.
  • Assisted in merchandising efforts by organizing product displays to enhance visibility.
  • Collaborated with team members to streamline checkout processes, reducing wait times.
  • Implemented promotional campaigns at the register, encouraging upselling opportunities.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier/Customer Service

McDonald's
04.2015 - 06.2016
  • Maintained cleanliness and organization of the front counter and dining areas to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Collaborated with team members to manage peak hours effectively, optimizing workflow and service speed.
  • Resolved customer inquiries and concerns promptly, ensuring high levels of satisfaction.
  • Implemented cash handling procedures, contributing to overall financial accuracy in daily operations.
  • Supported management in maintaining compliance with health and safety regulations during shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Online course - Real Estate

American Public University System
Charles Town, WV
10.2022

High school diploma or GED - undefined

Humboldt High School
Humboldt, TN
05.2016

Skills

  • Diesel engine repair (9 years)
  • Mechanic experience (9 years)
  • Mechanical Knowledge (9 years)
  • Brake Repair (9 years)
  • Tire Service (4 years)
  • Transmissions (9 years)
  • Vehicle Maintenance (9 years)
  • Suspension (9 years)
  • Oil change (9 years)
  • Vehicle recovery operations
  • Clutch replacement
  • Steering system service

Accomplishments

  • Supervised team of 8 service members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved an 80% rolling stock rating by completing unscheduled and scheduled maintenance with accuracy and efficiency.

Certification

  • EPA 609 Certification
  • September 2016 to Present
  • The holder of this certificate has been trained and certified on recovery and recycle equipment in accordance with 40 CFR PART 82, SECTION 609 OF THE CLEAN AIR ACT OF 1990.

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Cooking
  • DIY and Home Improvement
  • Music
  • Reading
  • High-Intensity Interval Training
  • Auto Repair/Restoration
  • Watching Movies and TV Shows
  • Video Gaming
  • Team Sports
  • Playing Sports
  • I like working with my hands and fixing things

Timeline

Cashier/Sales Associate

Champs Sports
08.2021 - 01.2022

91B Wheeled Vehicle Mechanic

U.S. Army
06.2016 - Current

Cashier/Customer Service

McDonald's
04.2015 - 06.2016

High school diploma or GED - undefined

Humboldt High School

Online course - Real Estate

American Public University System