Malcom Abrahaman
Mableton,GA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Logistics Coordinator
Amazon
Union City, GA
02.2021 - Current
- Organized and monitored the shipment of products in accordance with customer requirements.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
Cashier Team Lead
Chick-fil-A
Austell, GA
02.2020 - 12.2020
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Developed strong working relationships with team members to foster collaboration.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Cashier Team Lead
McDonald's
Mableton, GA
05.2018 - 02.2019
- Assisted cashiers with resolving customer complaints and inquiries.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Processed payments promptly for customers to exceed productivity standards.
- Answered customer questions and provided store information.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
Education
High School Diploma -
Chattahoochee Technical College
Marietta, GA06-2020
Skills
- Decision-Making
- Communication
- Analytical Thinking
- Efficiency Improvement
- Motivational Leadership
- Problem-Solving
- Warehousing Processes
- Operational Efficiency
Certification
- Google IT Support
- Google Cybersecurity
Languages
English
Professional
Spanish
Professional
Affiliations
- Gym
- Mechanic
- Photographer
Timeline
Logistics Coordinator
Amazon
02.2021 - Current
Cashier Team Lead
Chick-fil-A
02.2020 - 12.2020
Cashier Team Lead
McDonald's
05.2018 - 02.2019
High School Diploma -
Chattahoochee Technical College
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