Malcom Marshall
Houston,TX
Summary
Highly motivated and committed Account Coordinator offering solid skills in client relations and resilience to handle the challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Brand Partnerships: Account Coordinator
Rock The Bells
Houston, TX
05.2022 - 03.2024
- Helped maintain client relationships and support the growth of new ones.
- Managed client media buys
- Media Planning: Supporting the creation of media plans that incorporate client's budgets, metrics and KPls
- Creation and Maintenance of: Proposals, presentations.
- Assistance In: Responding to RFPs and Proactive opportunities
- Project Managing: Working alongside the Brand Partnerships Manager to track campaigns from start to finish client/internal communications, call notes, reporting/delivery, and post-campaign tasks (wrap decks/reports, billing, analytics, post mortems, etc
- Coordinated with various departments to ensure smooth payment processing.
- Campaign Tracking: Providing client deliverables, and daily or weekly status documents for multiple campaigns/projects at a time
- Consistence In: Maintaining effective communication across internal departments and external, staying abreast on industry trends and best practices including branded content, social media, and new product offerings, maintaining an accurate and updated database of client information
- Participated in client branding briefs (P&G, Walmart)
GUEST SERVICE SUPERVISOR
Target
01.2019 - 05.2022
- Retail Merchandising
- Manage Front End operations
- Handle complex or escalated issues relating to customers and/or employees
- Maintained oversight by monitoring inventory to ensure no inventory shrinkage occurred in accordance with company policy and procedure
- Perform cashier duties implementing strategies focused on accuracy, timeliness and collaborating with consumers
- In store merchandising to provide a welcoming environment for consumers, while actively monitoring inventory.
ACCOUNT COORDINATOR
Code BLK Marketing and PR Agency
01.2021 - 09.2021
- Assist and place media buys for contracted clients including but not limited to: social media, OOH, Radio, sponsorships etc
- Complete post-campaign reports detailing media performance to be presented/shared with clients
- Copywriting and posting for @codeblk.co on Instagram and LinkedIn
- Communicating campaign deliverables, objectives and timelines to their team while providing instructions for promotion or use
- Assisting with event coordination
- Continually seeking and researching new sources of prospective clients and providing recommendations to marketing and pr leadership
- Participate in creative brainstorms and offer suggestions on improving agency processes
- Supporting the President of Marketing and President of PR as needed in admin duties, meeting recaps and project management.
Education
Bachelor of Science in Mass Communications/Advertising -
TEXAS STATE UNIVERSITY
01.2020
Skills
- Account Management
- Campaign execution
- Communication and Presentation Skills
- Social Media Ads (Facebook)
- Market Research
- Google Ads
- Quality Control
- Sales Support
- Marketing Coordination
- Administrative Management
- Report Preparation
- Event Coordination
- Cross-Functional Collaboration
- Strategic Planning
- Content Development Skills
- Marketing Skills
References
References available upon request.
Timeline
Brand Partnerships: Account Coordinator
Rock The Bells
05.2022 - 03.2024
ACCOUNT COORDINATOR
Code BLK Marketing and PR Agency
01.2021 - 09.2021
GUEST SERVICE SUPERVISOR
Target
01.2019 - 05.2022
Bachelor of Science in Mass Communications/Advertising -
TEXAS STATE UNIVERSITY