Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madilyn Malcook

Madison,WI

Summary

Dedicated and hard-working student with highly developed time management and critical thinking skills. Passionate CNA with strengths in communication skills and leadership. Able to collaborate well with others in any environment with excellent conflict resolution skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

SSM Health St. Mary's Hospital
10.2023 - Current

Improves patient care quality by monitoring and recording vital signs, fluid intake, and output. Assists patients with daily living activities for enhanced comfort and wellbeing. Maintains a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly. Builds rapport with patients and families, providing emotional support during difficult times. Provides high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity. Checks patient vitals such as temperature, blood pressure, and blood sugar levels.

Server

Bassett Street Brunch Club
06.2023 - 09.2023

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service. Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions. Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

The Nitty Gritty
01.2023 - 05.2023

Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions. Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers. Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.


Server

The Ready Set
05.2022 - 08.2022

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service. Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Biology

University of Wisconsin - Madison
Madison, WI
05.2025

Skills

  • Direct Patient Care
  • Vital Signs Monitoring
  • Basic Life Support
  • Bedside Manner
  • Patient Assessments
  • Electronic Charting
  • Problem Solving
  • Multitasking

Certification

  • Wisconsin CNA Certification
  • CPR, AED, and First Aid Certification through Red Cross

Timeline

Certified Nursing Assistant

SSM Health St. Mary's Hospital
10.2023 - Current

Server

Bassett Street Brunch Club
06.2023 - 09.2023

Server

The Nitty Gritty
01.2023 - 05.2023

Server

The Ready Set
05.2022 - 08.2022

Bachelor of Science - Biology

University of Wisconsin - Madison
Madilyn Malcook