Malea Diaz
Colorado Springs,CO
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Leader
Chicken Salad Chick
5660 Barnes Rd-9291 Highlands Ridge Heights
06.2023 - 09.2025
- Assisted team in daily operations, ensuring workflow efficiency and adherence to safety protocols.
- Supported staff training initiatives, fostering a collaborative and knowledgeable work environment.
- Maintained inventory accuracy through diligent stock management and record keeping.
- Monitored product quality standards, addressing any discrepancies promptly to ensure customer satisfaction.
- Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations during peak hours.
- Completed cash and credit card transactions accurately using POS software.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Education
High School Diploma -
Banning Lewis Prep Academy
9433 Vista Del Pico Blvd05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team supervision
- Professional appearance
- Organizational skills
- Customer service
- Active listening
- Multitasking Abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Leader
Chicken Salad Chick
06.2023 - 09.2025
High School Diploma -
Banning Lewis Prep Academy