Malea Elam
Conroe
Summary
Adept with patients and well-being and customer satisfaction, my achievements at Creative Concepts honored my problem-solving, majorly learning patience with my clients’ and teamwork skills. Achieved high accuracy in financial transactions at Wingstop Restaurant, demonstrating exceptional attention to detail and professionalism. Proven multitasker, committed to excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
DSP
Creative Concepts
08.2018 - 11.2023
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Cashier
Wingstop Restaurant
03.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Graduated High School - Law Enforcement
North Technical High School
St Louis, MO05.2018
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Clear communication
- Attentive to people
- Active listening
- Professionalism
Timeline
DSP
Creative Concepts
08.2018 - 11.2023
Cashier
Wingstop Restaurant
03.2017 - 12.2017
Graduated High School - Law Enforcement
North Technical High School
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