Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malea Graves

Tuscumbia,AL

Summary

Proven track record in exceeding cleanliness standards and enhancing client satisfaction, as demonstrated during my tenure with Margie Smith. Skilled in deep cleaning and surface sanitation, coupled with exceptional customer service abilities. Achieved significant reduction in client complaints through meticulous attention to detail and a strong work ethic.

Overview

6
6
years of professional experience

Work History

House Cleaner

Margie Smith
01.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Pet Sitter

Malora Graves
01.2020 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.

Animal Shelter Volunteer

Colbert County Animal Shelter
01.2020 - Current
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
  • Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.

House Sitter

Cindy Wood
05.2024 - 06.2024
  • Communicated with homeowner via phone or text.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Cared for houseplants by frequently watering during owners' absence.

Volunteer

Shoals United Stars
04.2022 - 04.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Elderly Caregiver

Claire Broach
05.2018 - 08.2021
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

High School Diploma -

Deshler High School
Tuscumbia, AL
05.2024

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen Cleaning
  • Floor cleaning
  • Glass cleaning
  • Deep cleaning expertise
  • Surface sanitation
  • Clutter removal
  • Meal Preparation
  • Teamwork

Timeline

House Sitter

Cindy Wood
05.2024 - 06.2024

Volunteer

Shoals United Stars
04.2022 - 04.2023

House Cleaner

Margie Smith
01.2022 - Current

Pet Sitter

Malora Graves
01.2020 - Current

Animal Shelter Volunteer

Colbert County Animal Shelter
01.2020 - Current

Elderly Caregiver

Claire Broach
05.2018 - 08.2021

High School Diploma -

Deshler High School

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Malea Graves