Malea Liebold
DYERSBURG,Tennessee
Summary
Proven team player with a track record of fostering positive environments and enhancing productivity, notably at Green Frog Coffee. Skilled in cash handling and adept at elevating customer experiences through friendly interactions. Successfully mentored staff at Chick-fil-A, driving professional growth and operational efficiency without exceeding a numerical percentage in achievements.
Organized and familiar with admissions processes and offering expert-level administrative to support to both staff and guests. Understands importance of service and promotes excellence by completing error-free and fast work. Always ready to help others, resolve problems and improve processes.
Overview
3
3
years of professional experience
Work History
Barista
Green Frog Coffee
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Admissions Assistant
University of Tennessee at Martin
08.2023 - 05.2024
- Answered phones, called prospects and handled initial email contacts for applicants.
- Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
- Maintained up-to-date knowledge of institutional policies, procedures, and programs to provide informed guidance to prospective students.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Trainer
Chick-fil-A
07.2021 - 08.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Bachelor of Science - Nursing
The University of Tennessee - Martin
Martin, TN05.2027
High School Diploma -
Dyersburg High School
Dyersburg, TN05.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
Timeline
Barista
Green Frog Coffee
06.2024 - Current
Admissions Assistant
University of Tennessee at Martin
08.2023 - 05.2024
Trainer
Chick-fil-A
07.2021 - 08.2023
Bachelor of Science - Nursing
The University of Tennessee - Martin
High School Diploma -
Dyersburg High School
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