Maleah Hutt
Canoga Park,CA
Summary
Driven and quality-focused professional with an extensive background in a variety of administrative duties. Track record supporting professional needs and ensuring efficient functions with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Executive Assistant/Office Manager
Amped To Dance
04.2022 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Prepare and proofread communications, such as memos, emails, reports and other correspondence.
- Record and manage business/personnel financial transactions, such as purchases, expenses, sales revenue, invoices, and payments.
- Calendar management handling all appointments, deadlines and reminders and travel arrangements to optimize time.
- Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace.
- Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assist in the development of company policies and procedures, contributing to a more organized work environment.
Administrative Assistant
JG Real Estate
06.2021 - 03.2022
- Managed calendars of 5-8 business professionals at a time handling all appointments, deadlines, correspondence and reminders via Google Calendar.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed strategies to streamline and improve office procedures.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Client Care Coordinator
Sloane Toyota
03.2019 - 06.2021
- Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Assisted team members in resolving complex client issues, promoting a collaborative work environment.
- Conducted regular follow-ups with clients to gauge satisfaction levels and identify areas for improvement.
Education
Continued Education Course Work - Real Estate
Temple University
Philadelphia, PA01.2020
High School Diploma -
Northeast High School
Philadelphia, PA06.2019
Skills
- Meticulous Attention to Detail
- Information Confidentiality
- Calendar Management
- Database Management
- Resourceful
- Solutions Oriented
- Strategic Planning
- Software Knowledge
- Honest and Dependable
- Relationship Building
- Remote Work Environments
Certification
- Certified Microsoft Office Specialist, Certiport
- Heart Saver First Aid CPR AED, American Heart Association
Accomplishments
Successfully implemented improvements to the workflow process at "JG Real Estate" by introducing a modern platform to assist with appointment reminders and client communication tools within my first week working for the company. Immediately it showed massive improvement in no-show rates and late arrivals by 90%. Not only did it decrease scheduling confusion but eliminated it. It also eliminated the time and expenses required to maintain an inconsistent schedule that relied solely on our clients response rate.
Affiliations
- DECA - Distributive Education Clubs of America, Member
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Executive Assistant/Office Manager
Amped To Dance
04.2022 - Current
Administrative Assistant
JG Real Estate
06.2021 - 03.2022
Client Care Coordinator
Sloane Toyota
03.2019 - 06.2021
Continued Education Course Work - Real Estate
Temple University
High School Diploma -
Northeast High School