Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maleah Johnson

Summary

Almost 7 years of customer service and close to 5 years of management experience. I’ve worked more time as a server but the past year as a bartender. I do house cleanings on the side when I have extra time. I’m looking for something with friendly people and in a good environment. I’m a visual learner and would like to say I’m easily teachable.

Overview

7
7
years of professional experience

Work History

Cleaner

Self Employed
Huntsville
01.2023 - Current
  • Cleaned residential and commercial spaces using industry-standard cleaning products.
  • Managed time to consistently complete multiple cleaning assignments daily, ensuring client satisfaction.
  • Organized supplies and equipment to streamline cleaning operations and enhance productivity.
  • Communicated with clients to identify and address specific cleaning needs and preferences, leading to tailored services.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Bartender

Jefferson's
Huntsville
09.2024 - 06.2026
  • Prepared and served a variety of cocktails and beer beverages to customers.
  • Handled cash transactions and processed payments efficiently at the register.
  • Oversaw cash drawer at end of each shift, ensuring accuracy of funds.
  • Tracked bar inventory and restocked supplies to maintain operational efficiency.
  • Maintained cleanliness of the bar area and equipment regularly.
  • Trained new bartenders on drink recipes and bar protocols to enhance team capability.
  • Ensured compliance with health and safety regulations throughout shift operations.
  • Performed opening and closing duties including restocking supplies.

Manager

Chick-fil-A
Huntsville
09.2019 - 06.2024
  • Supervised daily operations, enhancing service quality and operational efficiency.
  • Managed inventory levels and ordered supplies, ensuring continuous stock availability.
  • Developed staff schedules to optimize coverage during peak service hours.
  • Trained team members on customer service techniques and operational procedures.
  • Monitored staff performance and addressed issues.
  • Conducted performance reviews to provide feedback and promote development.
  • Collaborated with upper management on strategic initiatives for store improvement.
  • Coached, mentored, and trained team members, fostering skills that improved job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Grissom High School
Huntsville, AL

Skills

  • Sanitation practices
  • Inventory management
  • Customer service
  • Multitasking and organization
  • Team leadership
  • Training development
  • Cash handling
  • Effective communication
  • Bar preparation

References

References available upon request.

Timeline

Bartender

Jefferson's
09.2024 - 06.2026

Cleaner

Self Employed
01.2023 - Current

Manager

Chick-fil-A
09.2019 - 06.2024

Grissom High School
Maleah Johnson