MALEAH MAXWELL
Jonesboro,GA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
1
1
year of professional experience
Work History
Cashier (Mcdonalds)
Lynn Miller
Jonesboro, GA
01.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Welcomed customers, offering assistance to help find store items.
Food Bank Volunteer
Rayleen Weatherly
Jonesboro, GA
12.2022 - 01.2024
- Greeted and registered clients upon arrival at the food bank.
- Assisted with stocking shelves with donated food items.
- Provided information to clients regarding available resources and services in the area.
- Organized and distributed food packages according to client needs.
- Collected, sorted, and repackaged donations from local businesses.
- Maintained a clean and orderly workspace throughout shift.
- Provided assistance with loading and unloading of food donations as needed.
- Collaborated with other volunteers to ensure efficient operation of the food bank.
- Developed relationships with community partners to increase donations of food items.
- Inspected incoming shipments for quality control purposes.
- Helped maintain accurate records of client visits and donations received.
- Adhered to safety protocols while handling perishable goods.
- Boxed family-sized boxes of groceries for distribution to families in need.
- Sorted and packaged items to be delivered to clients.
Education
High School Diploma -
Denbigh High School
Jamaica 08-2021
Associate in Engineering Technology - Engineering (Pre-Engineering)
Georgia State University
Atlanta, GASkills
- Cash Handling
- Customer Assistance
- Cash Register Operation
- Product Recommendations
- Customer Service
- Ordering and stocking
- Cleaning and sanitizing
- Customer service excellence
- Order Taking
- Scanner operations
- Merchandise Restocking
- Order Packaging
- Organizational abilities
Accomplishments
Was promoted to Crew Trainer and Manager.
Timeline
Cashier (Mcdonalds)
Lynn Miller
01.2023 - 04.2024
Food Bank Volunteer
Rayleen Weatherly
12.2022 - 01.2024
High School Diploma -
Denbigh High School
Associate in Engineering Technology - Engineering (Pre-Engineering)
Georgia State University