Summary
Overview
Work History
Education
Skills
Timeline
Generic

MALEAH STAFFORD

Houston

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

MAIL SORTER

UNITED PARCEL SERVICES
01.2019 - 04.2019
  • Received boxes of mail from pallets
  • Opened boxes
  • Sorted mail alphabetically and numerical
  • Ensure the proper labeling of boxes
  • Forwarded misdirected mail

TEAM MEMBER

SONIC
06.2018 - 08.2018
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

GED ENROLLEE -

Lone Star College
Houston, TX
12-2025

9TH GRADE - undefined

CE KING HS
04.2016

Skills

  • Service excellence
  • Effective communication
  • Effective team contributor
  • Proficient in prioritizing tasks
  • Relationship building
  • Handling and sorting mail

Timeline

MAIL SORTER

UNITED PARCEL SERVICES
01.2019 - 04.2019

TEAM MEMBER

SONIC
06.2018 - 08.2018

9TH GRADE - undefined

CE KING HS

GED ENROLLEE -

Lone Star College