Ma'leaha Hughes
Tallahassee
Summary
I am actively looking for work that will align with my future career choice to becoming a Pediatric Nurse. With my proven ability to assist in various tasks, ensuring efficiency and effectiveness in operations. Strong teamwork and adaptability skills, consistently achieving desired outcomes. Equipped with organizational, time management, and communication skills valued by employers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Work Study Student
Tallahassee State College
Tallahassee, FL
01.2025 - 04.2026
- Assisted in administrative tasks, ensuring smooth operations within office environment.
- Collaborated with faculty to support various departmental initiatives and events.
- Maintained accurate records of student services and resources for easy access.
- Developed training materials for new work-study students, enhancing onboarding experience.
- Contributed to process improvements in student service workflows, enhancing overall productivity.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
BDC Representative
Morgan Auto Group
Tampa, FL
01.2024 - 08.2024
- Answer phone calls
- Generate sales
- Outbound and inbound calls
- Maintain client relationship
- Schedule appointments
- Increase customer service satisfaction
Front End Associate/Cashier
Walmart
Tampa, FL
10.2023 - 01.2024
- Customer service
- Greeting customers
- Assist customers with completing transactions
- Positive customer engagement
- Cash handling
- Assist with inquiries
- Math
- Communication
- Customer satisfaction
- P o’s
- Product knowledge
- Assist with customer complaints
- Conflict resolution
- Product of knowledge
- Computer competence
- Dependability and flexibility
- Computer skills
- Patience
Cashier
Steak N Shake
Tampa, FL
08.2022 - 09.2023
- Opened the restaurant
- Helped guests find what they are looking for
- Handled cash and credit transactions
- Stocked merchandise
- Counted cash drawers
- Handled guest complaints and concerns
- Welcomed guests
- Assisted with customer inquiries
- Food prep
Food Server
Sonic Drive-In
Tampa, FL
05.2021 - 08.2022
- Process customer bills or payments.
- Collect dirty dishes or other tableware.
- Cook foods.
- Assist customers with seating arrangements.
- Move equipment, supplies or food to required locations.
- Stock serving stations or dining areas with food or supplies.
- Communicate dining or order details to kitchen personnel.
- Clean tableware.
- Monitor food services operations to ensure procedures are followed.
- Arrange food for serving.
Education
High school diploma -
Freedom High School
Tampa, FL05-2023
Associate of Arts - Nursing
Tallahassee Community College
Tallahassee, FL04-2026
Skills
- Excellent communication
- Sales
- Kitchen Experience
- Host/Hostess
- Food Service
- Food Safety
- Cashiering
- Leadership
- Time management
- Customer service
- Cash Handling
- Food Preparation
- Food Handling
- Restaurant experience
- Upselling
- Serving Experience
- Customer support
- Conflict Management
- Math
- Computer skills
- Organizational skills (4 years)
- CRM software
- Outbound Sales
- Creative thinking
- Active listening
- Flexible and adaptable
- Problem-solving
- Multitasking
- Team collaboration
Certification
Driver's License
Languages
English
Native or Bilingual
Timeline
Work Study Student
Tallahassee State College
01.2025 - 04.2026
BDC Representative
Morgan Auto Group
01.2024 - 08.2024
Front End Associate/Cashier
Walmart
10.2023 - 01.2024
Cashier
Steak N Shake
08.2022 - 09.2023
Food Server
Sonic Drive-In
05.2021 - 08.2022
High school diploma -
Freedom High School
Associate of Arts - Nursing
Tallahassee Community College
Community Service
Non-Profit Church Organization, Community Service Volunteer, Tampa, FL, 2019-10, 2020-01, Stock serving stations or dining areas with food or supplies., Clean tableware., Arrange food for serving., Arrange clothing for donations, Move equipment, supplies or food to required locations.