Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Malec Koumaiha

Farmington Hills,MI

Summary

At Heartland Marketplace, I excelled in enhancing customer satisfaction and store efficiency, adeptly managing product stocking and customer queries. My proactive approach in maintaining store presentation and my exceptional customer service skills significantly contributed to a positive shopping environment. Skilled in both restocking and providing comprehensive customer assistance, I consistently ensured operational excellence.

Work History

Grocery Bagger

Heartland Marketplace
Farmington Hills, MI
08.2024 - 10.2024
  • Assisted in stocking shelves and organizing displays of products.
  • Managed check-out area efficiently by ensuring a smooth flow of customers through the line.
  • Verified that prices on items matched those on display tags or computer screens.
  • Conducted quality checks on all incoming produce shipments for freshness and appearance.
  • Organized bags neatly in shopping carts for easy transport from store to car.
  • Provided excellent customer service including answering questions about products or services offered in the store.
  • Ensured that any expired food was removed from shelves promptly.
  • Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
  • Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
  • Checked expiration dates on perishables such as milk, eggs., removing outdated items from shelves.
  • Assisted customers with locating specific items within the store when requested.
  • Followed company guidelines regarding proper sanitation practices in handling food products.
  • Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.
  • Assisted customers with getting groceries loaded in vehicles.
  • Retrieved carts from returns and parking lot.
  • Collected empty carts and returned each to store to minimize loss and damage to store property.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Checked prices and pulled product for customers.
  • Faced merchandise in freezers and shelves for display.
  • Collected shopping carts from parking lot and returned to store.
  • Answered customer questions regarding products and store services.

Education

Automotive Tech - Automotive Tech

Oakland Community College
Farmington, MI

Skills

  • Restocking and display setup
  • Cart Collection
  • Recycling
  • Carts collection
  • Bagging groceries
  • Product stocking
  • Parking lot maintenance
  • Collecting carts
  • Spill removal
  • Customer Assistance
  • Merchandise Stocking

Affiliations

  • Love cars
  • Love dealing with people
  • Work hard

Timeline

Grocery Bagger

Heartland Marketplace
08.2024 - 10.2024

Automotive Tech - Automotive Tech

Oakland Community College
Malec Koumaiha