MALECHI WILLIAMS
Metairie,LA
Summary
Highly recognized for performance within companies Conducted general operational duties to perfection Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FLIGHT ATTENDANT/TRAINER
CommutAir
04.2022 - Current
- Delivered onboard customer service including food and beverage service.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
- Conducted training classes on safety equipment, service and knowledge of all aircrafts for new hires in the training department.
- Conducted the Initial Operating Experience for trainees who would become Flight Attendants.
STORE MANAGER
Tempur-Pedic
08.2020 - 04.2022
- Supervision and Managing all aspect of the store; Operation, Sales, Selling, and Visual Presentation.
- Store Progress and Sales Up 55% from LY, growing sales from $500,000 in 2020 to $775,000 by end of 2021.
- Increase in CVR by 59%, up from the store average of 7.6% to 12.1%.
- Maintaining a spot in the top 5 Stores in the region based on sales and conversion.
- Building a sales team from scratch; Interviewing, hiring, training, and development of all employees.
- Development of staff to compliment the brand and sales team; in turn generating great client relationships and client sales.
- Shipment processing and physical inventory (PI).
- Conference calls.
- Regional Meetings.
- Helped and assisted with strategizing, growing, and celebrating each store and their successes
STO R E MA N A G E R
True Religion Brand Jeans
New Orleans, LA
09.2018 - 07.2020
- Managing the overall operations of the store, along with staying up to date on brands and brand marketing Staff.
- Scheduling and delegating tasks to achieve highest efficiency Interviewing, hiring, and training of new staff.
- Maintaining Highest Personal Comp throughout QT; Currently 13.8%.
- Personal Sales Contribution; in 2019 sold 41% of the Store Total Sales.
- Chosen as one of three to assist in the opening of the newest Premium Outlet store in New York, 2019.
- Generating personal daily goals in accordance with corporate number.
- Open communication with district manager.
- Weekly conference calls.
- Shipment and completion of floor set/windows within deadline, with submission of photos.
- Maintaining appropriate standards throughout sales floor
Education
Business Management -
Touro College
Brooklyn, NY05-2009
Skills
- MANAGEMENT
- DEVELOPING & TRAINING
- OPERATIONS
- CUSTOMER SERVICE
- Organization
- Staff Development
- Strong Written and Verbal Communication
- Team Leadership
- Conflict Resolution
- Self Motivation
- Emergency Care
- Flight Safety
References
PedicTempurCommutAir
- Durell Smith, Store Manager, 719-413-1978
- Janelle Lindo, General Manager, 504-236-5635
- Romika Watson, Retail Manager, 917-573-7334
Certification
Food and Beverage Certified
Timeline
FLIGHT ATTENDANT/TRAINER
CommutAir
04.2022 - Current
STORE MANAGER
Tempur-Pedic
08.2020 - 04.2022
STO R E MA N A G E R
True Religion Brand Jeans
09.2018 - 07.2020
Business Management -
Touro College
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