Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

MALECHI WILLIAMS

Metairie,LA

Summary

Highly recognized for performance within companies Conducted general operational duties to perfection Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FLIGHT ATTENDANT/TRAINER

CommutAir
04.2022 - Current
  • Delivered onboard customer service including food and beverage service.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
  • Conducted training classes on safety equipment, service and knowledge of all aircrafts for new hires in the training department.
  • Conducted the Initial Operating Experience for trainees who would become Flight Attendants.

STORE MANAGER

Tempur-Pedic
08.2020 - 04.2022
  • Supervision and Managing all aspect of the store; Operation, Sales, Selling, and Visual Presentation.
  • Store Progress and Sales Up 55% from LY, growing sales from $500,000 in 2020 to $775,000 by end of 2021.
  • Increase in CVR by 59%, up from the store average of 7.6% to 12.1%.
  • Maintaining a spot in the top 5 Stores in the region based on sales and conversion.
  • Building a sales team from scratch; Interviewing, hiring, training, and development of all employees.
  • Development of staff to compliment the brand and sales team; in turn generating great client relationships and client sales.
  • Shipment processing and physical inventory (PI).
  • Conference calls.
  • Regional Meetings.
  • Helped and assisted with strategizing, growing, and celebrating each store and their successes

STO R E MA N A G E R

True Religion Brand Jeans
New Orleans, LA
09.2018 - 07.2020
  • Managing the overall operations of the store, along with staying up to date on brands and brand marketing Staff.
  • Scheduling and delegating tasks to achieve highest efficiency Interviewing, hiring, and training of new staff.
  • Maintaining Highest Personal Comp throughout QT; Currently 13.8%.
  • Personal Sales Contribution; in 2019 sold 41% of the Store Total Sales.
  • Chosen as one of three to assist in the opening of the newest Premium Outlet store in New York, 2019.
  • Generating personal daily goals in accordance with corporate number.
  • Open communication with district manager.
  • Weekly conference calls.
  • Shipment and completion of floor set/windows within deadline, with submission of photos.
  • Maintaining appropriate standards throughout sales floor

Education

Business Management -

Touro College
Brooklyn, NY
05-2009

Skills

  • MANAGEMENT
  • DEVELOPING & TRAINING
  • OPERATIONS
  • CUSTOMER SERVICE
  • Organization
  • Staff Development
  • Strong Written and Verbal Communication
  • Team Leadership
  • Conflict Resolution
  • Self Motivation
  • Emergency Care
  • Flight Safety

References

PedicTempurCommutAir
  • Durell Smith, Store Manager, 719-413-1978
  • Janelle Lindo, General Manager, 504-236-5635
  • Romika Watson, Retail Manager, 917-573-7334

Certification

Food and Beverage Certified

Timeline

FLIGHT ATTENDANT/TRAINER

CommutAir
04.2022 - Current

STORE MANAGER

Tempur-Pedic
08.2020 - 04.2022

STO R E MA N A G E R

True Religion Brand Jeans
09.2018 - 07.2020

Business Management -

Touro College

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MALECHI WILLIAMS