Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Malee Wittenberg

Bismarck,ND

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Hit Inc
Mandan, ND
06.2023 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Provided guidance and support to ensure safety of individuals served.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Transported clients to doctor's appointments and errands.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Built strong and trusting rapport with clients and loved ones.

General Merchandiser

Target
Fargo, ND
07.2021 - 12.2021
  • Organized product displays in retail stores according to company guidelines.
  • Ensured compliance with health codes, safety regulations, and other legal requirements.
  • Maintained accurate records of all transactions related to merchandise purchases.
  • Assisted customers with product selection and answered inquiries about product features.
  • Resolved any customer complaints or disputes regarding merchandise returns or refunds.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift and pallet jack to transport heavy loads.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Shift Leader

Big Bazaar
Bismarck, ND
06.2018 - 06.2021
  • Assisted in training new employees on shift operations.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Resolved customer complaints promptly and professionally.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Adhered to all health code regulations while preparing food items for customers.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Monitored employee performance and provided feedback for improvement.
  • Checked orders for quality and completeness.
  • Delegated tasks to employees and monitored activities and task completion.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Education

Some College (No Degree) - Business Administration And Management

Bismarck State College
Bismarck, ND

Skills

  • Behavioral Management
  • Patient Management
  • Care Delivery
  • Indirect Patient Care
  • Client documentation
  • Transportation
  • Compassionate Caregiving
  • First-aid and CPR
  • Goal Setting
  • Community activities

References

References available upon request.

Timeline

Direct Support Professional

Hit Inc
06.2023 - Current

General Merchandiser

Target
07.2021 - 12.2021

Shift Leader

Big Bazaar
06.2018 - 06.2021

Some College (No Degree) - Business Administration And Management

Bismarck State College

Similar Profiles

CREATE PROFILE
Malee Wittenberg