Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Broward County School Board
08.2023 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Medical Assistant
South Florida ENT Associates
01.2023 - 08.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Front and Back Office Medical Assistant
Barnett Dermatology
08.2020 - 01.2023
Assisted office manager with tracking inventory and restocking examination rooms and stations.
Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
Expedited insurance claim processing by accurately recording patient information and submitting necessary documentation in a timely manner.
Promoted a positive work atmosphere among colleagues through open communication channels, fostering teamwork within the clinic setting.
Registered new patients and updated existing patient demographics by collecting detailed patient information.
Created new patient charts and scanned documentation before and after appointments into EHR system.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.