Maleena Dubuclet
Los Angeles,CA
Summary
A motivated, self-starter and highly personable individual who works well with others and who is committed to delivering management objectives. Always a student, open to learn, listen and improve.
Overview
5
5
years of professional experience
Work History
Sales Associate (Seasonal)
Victoria Secret
11.2019 - 12.2019
- Changed store displays before opening
- Restocked and returned unwanted merchandise to the appropriate store area
- Operated the stores POS system in an efficient manner
- Informed customers of ongoing store promotions and upselling when appropriate
- Assisted team members with other tasks throughout the day
- Greeted and thank customers for their business
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
To Go Specialist/Hostess
Olive Garden
06.2018 - 01.2019
- Greeted guests as they entered, and added them to the waiting list as necessary
- Provided guests with menus and answered any questions
- Seated guests to their tables and ensured the table rotation was maintained so that servers received the right number of customers
- Engaged with guests to ensure they were happy with the food and service
- Answered phone calls and made reservations
- Responded to complaints and helped to resolve them
- Prepped and packaged food for guest
- Kept stations clean and organized
Cryotherapy Technician
Beach City Cryo
10.2014 - 10.2015
- Followed US Cryotherapy policies and procedures
- Answered the phone, made appointments and processed transactions
- Communicated our services, technology and terminology to guests
- Completed necessary training and education modules
- Provided superior customer service
- Operated the cryotherapy machine for guests
Education
Associates Degree - Behavioral Science
El Camino Community College
Torrance, CA06.2017
Skills
- Customer Service
- Problem Solving
- Teamwork
- Interpersonal Skills
- Communication Skills
- Ability to Work in Fast-Paced Environment
- Professional Demeanor
Personal Information
Gender: Female
Timeline
Sales Associate (Seasonal)
Victoria Secret
11.2019 - 12.2019
To Go Specialist/Hostess
Olive Garden
06.2018 - 01.2019
Cryotherapy Technician
Beach City Cryo
10.2014 - 10.2015
Associates Degree - Behavioral Science
El Camino Community College
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