Maleigh Manley
Athens
Overview
2017
2017
years of professional experience
2008
2008
years of post-secondary education
Work History
Medical Records Clerk
SportsMed-Wheaton Orthopaedics
Huntsville
09.2013 - 03.2016
- Entered and updated patient data in electronic medical record systems.
- Maintained accuracy and completeness of patient information files.
- Processed incoming medical records requests.
- Scanned incoming documentation.
- Scanned and validated medical records for upload.
- Scanned paper records into digital format.
- Purged outdated files.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
Customer Service Representative
Circuit city
Athens
07.2010 - 10.2012
- Assisted customers with product inquiries and provided detailed information on features.
- Educated customers on promotions, warranties, and services to enhance their shopping experience.
- Provided exceptional customer service to ensure customer satisfaction.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Owner sweetest impression
Owner-Operator
Athens
- Managed daily operations and logistics for local small business.
- Implemented social media campaigns to increase online presence and engagement.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed sales presentations to promote product and brand benefits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Hazel Green
Hazel Green, ALSkills
- Electronic medical records
- Data entry accuracy
- Patient information management
- Document scanning
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Electronic medical records handling
- Patient inquiries
- Filing systems expertise
- Customer service
- Record maintenance
- Detail-oriented
- Adaptability to change
- Recordkeeping strengths
- High-energy attitude
- Positive and professional
- Customer relations
- Task prioritization
- Decision-making
- Appointment scheduling
- Filing
- Multitasking and organization
Timeline
Medical Records Clerk
SportsMed-Wheaton Orthopaedics
09.2013 - 03.2016
Customer Service Representative
Circuit city
07.2010 - 10.2012
Owner sweetest impression
Owner-Operator
Hazel Green