Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maleigha Ward

Orange City,FL

Summary

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity. Knowledgeable with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Correctional Officer

Volusia County Government
06.2023 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Completed intake paperwork, fingerprints, and searches.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Booked new inmates into facility and processed inmates for release.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.

Team Member

Target
11.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Delivery Driver

Dominoes Pizza
06.2022 - 02.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Team Member

Smoothie King
12.2021 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Jersey Mike's Subs
05.2021 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Crew Member

Hardee's
02.2020 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

DeLand High School
DeLand, FL
05-2022

Skills

  • Contraband control
  • Crisis intervention
  • Surveillance monitoring
  • Inmate intake processing
  • Report writing
  • Behavior monitoring
  • Time management
  • First aid training
  • De-escalation techniques
  • Mental health awareness
  • Inmate supervision
  • Conflict resolution skills
  • Correctional facility procedures
  • Restraint techniques
  • Safety and security enforcement
  • Contraband seizure
  • Search and seizure procedures
  • Trained in defensive tactics
  • Weapons training
  • Suicide prevention
  • Firearm operations trained
  • Inmate behavior modification tactics
  • Physical fitness
  • Radio communication
  • First aid and CPR certified
  • Decision-making

Certification

  • Tactical Communication Skills Certification – Verbal Judo Institute or similar communication-focused organizations.
  • Defensive Tactics Certification - Various authorized self-defense and tactical training institutions.
  • Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
  • First Aid Certification - American Red Cross.
  • Chemical Agents Certification - Various certified security and law enforcement training providers.
  • Certified Corrections Officer (CCO) - American Correctional Association.

Timeline

Correctional Officer

Volusia County Government
06.2023 - Current

Team Member

Target
11.2022 - 06.2023

Delivery Driver

Dominoes Pizza
06.2022 - 02.2023

Team Member

Smoothie King
12.2021 - 05.2022

Team Member

Jersey Mike's Subs
05.2021 - 11.2021

Crew Member

Hardee's
02.2020 - 12.2020

High School Diploma -

DeLand High School

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Maleigha Ward