Maleika Edwards
S.F.,CA
Summary
Caring and supportive professional with excellent interpersonal skills, attention to details, and empathy when working directly with patients. Reliable supporter able to advocate for patient care, liaison between patients and healthcare providers.
Overview
21
21
years of professional experience
Work History
Health Worker 2
Department of Public Health
San Francisco, CA
10.2021 - Current
- Assist patients and community in gathering and evaluating data concerning assigned programs
- Provide information and resources to patients and others regarding healthcare
- Liaison between community residents and program staff
- Pick up and deliver supplies and equipment, including high security pharmaceutical supplies, laboratory tests and mail
- Schedule appointments, answer telephones and keep records
- Facilitate weekly community group with Opioid Use Disorder
- Follow up on patient care when required
Birth Certificate/Unit Clerk
Sutter Health Hospital
San Francisco , CA
03.2019 - Current
- Record patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Compile and generate patient information to transcribe over to the state of California for processing Birth Certificate‘s.
- Collect information on Fetal Demise.
- Get parent and Guardian signature.
- Provide support to medical and nursing staff,
- Transcribe physician orders and process daily laboratory and routine orders.
- Coordinated supply replenishment to meet expected unit demands.
Contracts Administration Unit
City And County Of San Francisco
SF International Airport , CA
04.2019 - 10.2019
- Provided updates on status of contract processes to upper management and other important personnel.
- Administered contract change requests and resolution.
- Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
- Checked information in company's database for accuracy and updated data with current information to maintain records.
Office Manager
First Select Pest Control
Richmond, CA
08.2018 - 10.2018
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Participated in hiring and on-boarding of new employees.
- Processed payable, receivable and collection accounts.
Administrative Assistant
Crane Pest Control
San Francisco , CA
02.2003 - 03.2018
- Generated contracts and proposals for existing and potential clients.
- Dispatched technicians to daily routes.
- Handled customer calls, complaints and concerns.
- Maintained confident and sensitive information.
- Knowledgable Of Excel, Word, Outlook etc....
- Operated wide range of machines, including computers, printers, data entry and fax Machines.
Education
Some College (No Degree) - Health Administration
City College of San Francisco
San Francisco, CASkills
- Knowledge of healthcare
- Works well independently and with team
- Great Communicator
- Excellent time management
- Provides professional and confidential care
Additional Information
References upon request
Timeline
Health Worker 2
Department of Public Health
10.2021 - Current
Contracts Administration Unit
City And County Of San Francisco
04.2019 - 10.2019
Birth Certificate/Unit Clerk
Sutter Health Hospital
03.2019 - Current
Office Manager
First Select Pest Control
08.2018 - 10.2018
Administrative Assistant
Crane Pest Control
02.2003 - 03.2018
Some College (No Degree) - Health Administration
City College of San Francisco