Malek Mandou
GLENDALE,AZ
Summary
Dedicated and hardworking professional with extensive knowledge in automotive systems, mobile devices, and electronics. Proven track record in sales and customer assistance, demonstrating exceptional adaptability, multitasking abilities, and strong communication skills. A smart and motivated individual, consistently achieving top 10% academic performance. A collaborative team player committed to providing excellent service and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Automotive Mechanic Assistant
caravan auto center
Tempe, AZ
06.2024 - 01.2025
- Technical Skills: Gained hands-on experience with vehicle maintenance and repair techniques, including oil changes, brake replacements, etc.
- Problem Diagnosis: Assisted in diagnosing mechanical issues by observing and troubleshooting under the guidance of senior mechanics.
- Customer Service: Interacted with customers to explain repair processes and provided updates, developing strong communication skills.
- Parts Supply: Coordinated the ordering of required parts by communicating with suppliers, ensuring that the correct components were obtained in a timely manner to minimize vehicle downtime.
Retail Sales Associate
Iphoenix - Smartphone & Tablet Repair
Glendale, AZ
01.2023 - 11.2023
- Customer Service: Delivered exceptional service by assisting customers with product inquiries and effectively resolving complaints.
- Sales Expertise: Exceeded sales targets through upselling and made informed product recommendations.
- Problem Solving: Troubleshot technical issues for customers, enhancing their satisfaction with products.
Education
High School Diploma -
Glendale High School
Glendale, AZ05-2025
Skills
- Communication: Strong verbal and written skills
- Teamwork: Effective collaboration with diverse teams
- Problem-Solving: Creative and critical thinking
- Adaptability: Quick learner, flexible in new environments
- Time Management: Effective task prioritization
- Really good knowledge with automotive
- Automotive Repair Skills: Capable of performing basic repairs
- Mobile devices repairs: performing software and hardware
- Excellent knowledge with electronics
Languages
Arabic
Native/ Bilingual
English
Full Professional
Timeline
Automotive Mechanic Assistant
caravan auto center
06.2024 - 01.2025
Retail Sales Associate
Iphoenix - Smartphone & Tablet Repair
01.2023 - 11.2023
High School Diploma -
Glendale High School