Maleka Bell Landfair
Newport News,VA
Summary
Organized Logistics Specialist with 8 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Overview
8
8
years of professional experience
Work History
Logistics Specialist
United States Navy, USN
04.2016 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked and managed transfer paperwork such as packing lists.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Worked with customers to integrate processes and correct issues.
- Built long-term relationships due to prompt and courteous service.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Provided customers with status updates for tracked packages.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Validated inventory levels and updated systems using handheld devices.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Studied data to identify trends and patterns in transportation activity.
- Negotiated contracts to secure favorable rates and terms.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Created and managed budgets related to logistics and transportation.
- Implemented and developed supply chain strategies to optimize efficiency.
- Monitored performance of logistics operations to identify areas for improvement.
- Updated and maintained databases to track shipments and inventory.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Built and established relationships with staff and vendors.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Implemented systems and procedures for accurate data collection and reporting.
- Prepared and presented reports to management on logistics performance.
- Analyzed customer requirements and provided customized logistics solutions.
- Created reports to provide insights into logistics operations and performance.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Monitored and adjusted inventory levels according to demand.
- Managed inventory levels to verify availability of stock for customer orders.
- Identified opportunities for inventory reductions.
- Provided customers with status updates for tracked packages
- Tracked supply, equipment and product inventory quantities to maintain necessary levels
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery
- Worked with customers to integrate processes and correct issues
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Purchase Manager
United States Navy
10.2019 - 10.2021
- Established achievement targets and identified actions to reach objectives and operational goals.
- Negotiated contract terms with vendors to balance cash flow against possible price savings with technical and operational input from stakeholders and colleagues.
- Recorded price histories, vendor relationship issues and purchasing document terms [Software].
- Approved or rejected prices, terms and deliveries not in line with policy.
- Reviewed and negotiated existing agreements to optimize commercial terms.
- Operated in accordance with health, safety and environmental policies and procedures for safety and well-being of staff and visitors.
- Conducted re-negotiations with vendors on rejections, disposition and adjustment of purchased materials not meeting specifications.
- Trained purchasing team to assess vendor capabilities, develop sources and evaluate vendor performance.
- Managed, coached and developed high-performing buyers to meet objectives, deliver results, and add value to purchasing department.
- Purchased new products and oversaw inventory stocking and availability.
- Performed monthly reconciliation of open purchasing orders.
- Used ONETOUCH to authorize and monitor purchase orders and consumables.
- Adjusted procedures to maximize department effectiveness.
- Wrote standard operating procedures for department.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Sourced vendors, built relationships, and negotiated prices.
- Conducted regular research to identify trends and cost saving opportunities.
Transportation Supervisor
United States Navy, Unit
10.2018 - 10.2021
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Verified that drivers transported loads safely and complied with state DOT laws.
- Demonstrated tasks to new hires and assigned to experienced workers for further training.
- Maintained and verified time, transportation, financial, inventory and personnel records.
- Planned and established transportation routes, work schedules and operator assignments.
- Managed routing, driver supervision and DOT compliance.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Allocated equipment to meet transportation needs and financial goals.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Monitored and maintained on-time delivery, reliability, service and performance.
- Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as [Type], [Type] and [Type].
- Worked with service providers to resolve issues and correct delays.
- Coordinated schedules and communicated changes to customers.
- Developed criteria and application instructions for federal and state public transportation programs.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Oversaw transportation of [Number] [Unit] daily by coordinating personnel and developing efficient routes and workload schedules.
- Monitored safe operations by conducting field safety audits.
- Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
Barracks Manager
United States Navy, USN
02.2018 - 10.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
Education
Bachelor of Arts - Hospitaliity Management
American Public University System
Charles Town, WV07.2034
Skills
- Updating logs
- Materials Handling
- Overseeing deliveries
- Shipment coordinating
- Inventory Restocking
- Import/export requirements knowledge
- Operating forklifts
- Inventory counting
- Database Management
- Documentation Management
- Order Preparation
- Customs Compliance
- Resolving Problems
- Distribution Management
- Cycle counting
- Account managing
- Reverse Logistics
- Transportation Planning
- Shipping coordination
- Demand forecasting
- Documentation skills
- Logistics Analysis
- Warehouse Management
- Proficient with ONETOUCH, RSUPPLY, NALCOMIS
- SQL Server
- Team Oversight
- Safety practices
- Shipment Receiving
- Route Optimization
- Evaluating proposals
- Validating supplies
Timeline
Purchase Manager
United States Navy
10.2019 - 10.2021
Transportation Supervisor
United States Navy, Unit
10.2018 - 10.2021
Barracks Manager
United States Navy, USN
02.2018 - 10.2020
Logistics Specialist
United States Navy, USN
04.2016 - Current
Bachelor of Arts - Hospitaliity Management
American Public University System
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