MALEKA MOBLEY
Orlando,FL
Summary
Dynamic Senior Coordinator with extensive experience at Orange County Government, adept in project management and team oversight. Successfully managed over $3.5 million in budget expenditures with the Low Income Household Water Program (LIHWAP), while enhancing program effectiveness through data analysis. Highly adaptable and reliable. Skilled in staff training and conflict resolution, fostering strong community relationships to drive outreach initiatives. Proven track record in managing complex projects and coordinating team efforts for optimal results. Known for strong focus on team collaboration and delivering consistent outcomes.
Overview
17
17
years of professional experience
Work History
Senior Coordinator
Orange County Government/Community Action Division
03.2017 - Current
- Responsible for administering and coordinating social services programs, activities and/or special projects within the department.
- Managed, modified and monitored budget expenses based on areas of assignment.
- Trained team members on services and developed a training program with best practices to support said program efforts.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed cross-functional teams for successful project execution, ensuring timely completion of tasks.
- Prepare, gather, analyze and report program data and worked closely with Senior Manager on all logistics of the program.
- Assist Program Managers with on the job training, policies and procedures, emergency issues and productivity.
- Attends outreach events and meetings to educate citizens about the division programs.
- Administers division orientation for new employees.
Quality Assurance-Community Service Worker
Orange County Government/Community Action Division
01.2009 - 03.2017
- Evaluated program effectiveness through regular data analysis and made necessary adjustments for continuous improvement.
- Performed audits on 100% of LIHEAP case files based on current policies and procedures.
- Developed strong rapport with clients and fellow coworkers, fostering trust and open communication.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated outreach activities to build community awareness.
- Monitored and evaluated impact of social services on community.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Administered and tracked client service payments.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Referred clients to other agencies for self sufficiency and sustainability services.
Education
Master of Arts - Organizational Management
University of Phoenix
OrlandoBachelor of Science - Business Administration And Management
Bethune-Cookman University
Daytona Beach, FLSkills
- Project and database management
- Multitasking and organization
- Staff management and supervision
- Project coordination and decision-making
- Senior level secretarial services to upper management
- Budget planning
- Time management and problem solving
- Managed over 35 million in allocated expenditures
- Handled complaints and conflict resolution
- Program development and Staff Training
Timeline
Senior Coordinator
Orange County Government/Community Action Division
03.2017 - Current
Quality Assurance-Community Service Worker
Orange County Government/Community Action Division
01.2009 - 03.2017
Master of Arts - Organizational Management
University of Phoenix
Bachelor of Science - Business Administration And Management
Bethune-Cookman University