Maleko Celestial
Richmond ,CA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cinemark
08.2022 - Current
- Greeted and assisted customers in a friendly and professional manner, providing exceptional customer service
- Operated concession stands, prepared and served food and beverages while adhering to health and safety regulations
- Maintained cleanliness and organization of the theater premises, including auditoriums, lobbies, and restrooms
- Handled customer complaints and concerns professionally, resolving issues and ensuring customer satisfaction
- Adapted to various shifts, including evenings, weekends, and holidays, to meet business demands
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Meal Prep Delivery Driver
LifeSpring Home Nutrition
07.2023 - 06.2024
- Same responsibilities as working for UberEats, except I deliver bigger orders to corporate offices and larger businesses
- Required more professionalism because the job requires delivering to professional businesses who are spending a lot of money to pay for freshly prepped meals, so the business has high expectations for the drivers to deliver on time and to get every single item that's purchased with no mistakes
- Required to wear a uniform for this job to look and appear professional in front of the clients
- Counted every item on the physical receipt and the digital receipt, as well as in the bags in which the meals were inside of to ensure all meals delivered were accounted for
- Delivered orders consisting of at least 10-30 meals, making sure the meals were all put nice and neatly and especially safe in the vehicle when transporting them
Food Delivery Driver
UberEats
12.2022 - 06.2024
- Responsible for picking up the correct order from the restaurant, communicating with the customer on when I was on the way, time of delivery, and also had to communicate any delays or mistakes with their order
- Learned about active communication, accuracy, and the importance of being precise in everything I do outside of work
Team Member - Receptionist
Mayweather Fitness
07.2023 - 09.2023
- Receptionist for Mayweather Fitness, a small boxing gym in Costa Mesa
- Responsible for greeting customers, answering the phone, and selling memberships
- Opened and closed the store, ensuring all ads and props were out to catch potential members' attention
- Learned important skills such as communicating face-to-face, selling memberships, and basic computer work
- Provided customer service that the gym members and potential gym members want to see and have also taught me the importance of what it means to represent a business and making them look good with your personal professionalism
Education
Business
OCC
Costa Mesa, CA01.2025
High School Diploma -
DE ANZA HIGH SCHOOL
Richmond, CA06.2023
Skills
- Great customer service skills
- Proficient in handling cash transactions and operating point-of-sale systems
- Ability to multitask and work efficiently in a fast-paced environment
- Ability to handle and resolve customer complaints or issues effectively and professionally
- Team player mentality, capable of collaborating with colleagues to ensure smooth operations
- Flexibility in working varied shifts, including evenings, weekends, and holidays
- Smartphone Operation
- Mileage Tracking
- Order Verification
- Vehicle Maintenance
- Team leadership
- Effective communication
- Professionalism
- Attention to detail
- Multitasking and organization
- Staff management
Timeline
Meal Prep Delivery Driver
LifeSpring Home Nutrition
07.2023 - 06.2024
Team Member - Receptionist
Mayweather Fitness
07.2023 - 09.2023
Food Delivery Driver
UberEats
12.2022 - 06.2024
Assistant Manager
Cinemark
08.2022 - Current
Business
OCC
High School Diploma -
DE ANZA HIGH SCHOOL
Similar Profiles
Kennedy ScaliaKennedy Scalia
Theater Crew Member at CinemarkTheater Crew Member at Cinemark
Vibhav CheekatiVibhav Cheekati
Theatre Team Member at CinemarkTheatre Team Member at Cinemark
Elijah JosephElijah Joseph
Theatre Team Member at CinemarkTheatre Team Member at Cinemark
Breanna LuthroBreanna Luthro
Theater Crew Member at CinemarkTheater Crew Member at Cinemark
Ravi NeupaneRavi Neupane
Senior Accountant (Fulltime) at Goodwill of San Francisco BaySenior Accountant (Fulltime) at Goodwill of San Francisco Bay