Malen Sandoval
Caledonia,Michigan
Summary
Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being.
Overview
1
1
year of professional experience
Work History
Fashion Consultant
Uptown Cheapskate
Kentwood, Michigan
10.2023 - Current
- Leveraged upselling opportunities on clothing, shoes, and accessories, to maximize sales.
- Provided personalized fashion advice to customers based on their individual body type and lifestyle needs.
- Communicated with vendors regarding inventory levels, pricing, and wait times.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Built clientele base by providing exceptional customer service and styling advice.
- Assisted customers in finding clothing sizes or styles when needed.
- Organized and maintained merchandise displays, ensuring proper placement of items according to company guidelines.
- Maintained a professional attitude at all times while dealing with challenging situations or difficult customers.
- Stayed observant about customer behaviors to maintain security and prevent loss of merchandise.
- Managed returns and exchanges efficiently and accurately.
- Sorted clothes by size, color, and type according to store standards.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Covenant High School
Grand Rapids, MI06-2025
Skills
- Fashion retail
- Money handling
- Math
- Customer service
- Upselling techniques
- Loyalty program promotion
- Written and verbal communication
- Cleaning and sanitizing
- Conflict resolution
- Patience and empathy
- Multitasking and organization
- Gift card handling
- Credit card processing
- Returns processing
Languages
Spanish
Limited
References
References available upon request.
Timeline
Fashion Consultant
Uptown Cheapskate
10.2023 - Current
High School Diploma -
Covenant High School
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