Malena Keene
Puyallup
Summary
Dynamic production leader with a strong track record at WYLD, enhancing workflow and reducing downtime through effective process improvements. Skilled in quality control and team coordination, I foster a positive work environment while ensuring compliance with safety regulations. Committed to operational excellence and continuous improvement, I drive results with a strong work ethic.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
PCQI Production Lead
WYLD
10.2024 - Current
- Supervised daily production operations to ensure quality and efficiency.
- Trained and mentored team members on safety protocols and best practices.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Conducted regular inspections to maintain compliance with safety regulations and standards.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Handled production line documentation for waste, downtime and output.
Bakery Manager
Top Pot Doughnuts
2022 - 2024
- Oversaw daily operations of bakery, ensuring product quality and consistency.
- Managed inventory.
- Trained and mentored staff on baking techniques.
- Developed new recipes, enhancing product offerings based on customer feedback.
- Implemented cost-control measures, improving profitability while maintaining quality standards.
- Coordinated scheduling for staff to optimize productivity during peak hours.
- Ensured compliance with health and safety regulations within the bakery environment.
- Cultivated relationships with suppliers to secure high-quality ingredients at competitive prices.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Handled on site machinery maintenance.
- Oversaw 4 major wholesale accounts.
- Payroll processing.
- Labor cost analysis.
Morning Manager
Chic-Fil-A
2021 - 2022
- Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, conducting regular audits to minimize waste and maintain stock accuracy.
- Coordinated training sessions focused on safety protocols and food handling regulations for new hires.
- Analyzed workflow processes, identifying areas for improvement to streamline operations and reduce wait times.
- Maximized customer satisfaction with prompt attention to their needs and resolving issues effectively.
Education
Culinary Arts And Hospitality Management
Skagit Valley College
Mount Vernon, WASkills
- Quality control
- Troubleshooting
- Team coordination
- Manufacturing operations
- Cost reduction
- Workflow management
- Production scheduling
- Health and safety compliance
- Waste reduction
- Equipment monitoring
- Operations management
- Positive attitude
- Strong work ethic
- Good communication
- Attention to detail
- Punctual and reliable
- Computer skills
Certification
Food Handlers
Forklift
Timeline
PCQI Production Lead
WYLD
10.2024 - Current
Bakery Manager
Top Pot Doughnuts
2022 - 2024
Morning Manager
Chic-Fil-A
2021 - 2022
Culinary Arts And Hospitality Management
Skagit Valley College